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Freenetname domain expired - please help

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tinus
Newbie
Posts: 1
Registered: ‎02-08-2010

Freenetname domain expired - please help

Hello,
My Freenetname/Madasafish domain expired on 7 October 2019, so assistance would be appreciated in getting it renewed. I've seen others on this forum have had similar issues which have since been resolved. Given that I have had this domain for some considerable time (20+ years) and am reliant on the associated email address I would appreciate your help in getting this sorted.

Kind Regards,

Tags (1)
23 REPLIES 23
OskarPapa
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 64
Registered: ‎09-10-2018

Re: Freenetname domain expired - please help

Fix

Hi @tinus, thanks for your message.

 

Are you able to please PM me the domain in question, along with the email address?

 

With the above I should be able to get it renewed and back online within the next 24 hours.

 

hroots
Newbie
Posts: 3
Thanks: 2
Registered: ‎26-10-2019

Re: Freenetname domain expired - please help

I have exactly the same issue with a Freenetname/Madasafish domain. Would it be possible to get mine renewed as well?

Gandalf
Community Gaffer
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Posts: 26,050
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Registered: ‎21-04-2017

Re: Freenetname domain expired - please help

Thanks for getting in touch @hroots

Could you PM me your domain or Freenetname email address so I can get this renewed for you.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
hroots
Newbie
Posts: 3
Thanks: 2
Registered: ‎26-10-2019

Re: Freenetname domain expired - please help

Thanks @Gandalf . I've pm'd the details.

Gandalf
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Registered: ‎21-04-2017

Re: Freenetname domain expired - please help

Thanks @hroots I'll pick it up tonight and make sure a task is raised to the appropriate team to renew your domain tomorrow

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
hroots
Newbie
Posts: 3
Thanks: 2
Registered: ‎26-10-2019

Re: Freenetname domain expired - please help

Thank you so much!

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,050
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Re: Freenetname domain expired - please help

No problem @hroots, the task's raised now. Fingers crossed for an early morning renewal although it'd depend on how much work the guys have tomorrow. Officially the lead time is 3 working days although they're usually sorted rather speedily.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
AdrianS
Newbie
Posts: 2
Registered: ‎28-10-2019

Re: Freenetname domain expired - please help

Hi, My domain has also recently expired, and I would like to get it restored.  How should I go about this ?

 

Thanks.

JOLO
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,149
Fixes: 77
Registered: ‎06-08-2018

Re: Freenetname domain expired - please help

@AdrianS,

 

We've sent it to our Networks team to renew it for you. It should be renewed within 24 hours. 

JOLO
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,149
Fixes: 77
Registered: ‎06-08-2018

Re: Freenetname domain expired - please help

@AdrianS,

 

Our networks team have now confirmed this has been renewed for you. 

AdrianS
Newbie
Posts: 2
Registered: ‎28-10-2019

Re: Freenetname domain expired - please help

Thank you. All renewed and up and running.
Optimatts
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 442
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Registered: ‎25-09-2018

Re: Freenetname domain expired - please help

No problem @AdrianS Smiley

Roy99
Newbie
Posts: 4
Thanks: 1
Registered: ‎30-01-2019

Re: Freenetname domain expired - please help

Hello,

As others have posted,  I have had an email from nominet advising my freenetname domian has expired on 4th December.  Again been using this for 20years.

Are these now being automatically renewed agin, or do I need to contact someone as above?

 

Kind regards, Roy

RandallFlagg
Plusnet Alumni (retired)
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Posts: 1,915
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Registered: ‎11-01-2018

Re: Freenetname domain expired - please help

Hi @Roy99

 

Thanks for highlighting this - if you could provide your domain and username via a PM we'll take a look at this for you.

 

@Gandalf - is this something that you're aware of?

 

Best wishes

 

Dave