Freenetname domain expired - please help

[#1]

Hello,
My Freenetname/Madasafish domain expired on 7 October 2019, so assistance would be appreciated in getting it renewed. I've seen others on this forum have had similar issues which have since been resolved. Given that I have had this domain for some considerable time (20+ years) and am reliant on the associated email address I would appreciate your help in getting this sorted.

Kind Regards,

[#2 · Accepted solution]

Hi @tinus, thanks for your message.

Are you able to please PM me the domain in question, along with the email address?

With the above I should be able to get it renewed and back online within the next 24 hours.

[#3]

I have exactly the same issue with a Freenetname/Madasafish domain. Would it be possible to get mine renewed as well?

[#4]

Thanks for getting in touch @hroots

Could you PM me your domain or Freenetname email address so I can get this renewed for you.

[#5]

Thanks @Gandalf . I've pm'd the details.

[#6]

Thanks @hroots I'll pick it up tonight and make sure a task is raised to the appropriate team to renew your domain tomorrow

[#7]

Thank you so much!

[#8]

No problem @hroots, the task's raised now. Fingers crossed for an early morning renewal although it'd depend on how much work the guys have tomorrow. Officially the lead time is 3 working days although they're usually sorted rather speedily.

[#9]

Hi, My domain has also recently expired, and I would like to get it restored.  How should I go about this ?

Thanks.

[#10]

@AdrianS,

We've sent it to our Networks team to renew it for you. It should be renewed within 24 hours. 

[#11]

@AdrianS,

Our networks team have now confirmed this has been renewed for you. 

[#12]

Thank you. All renewed and up and running.

[#13]

No problem @AdrianS

[#14]

Hello,

As others have posted,  I have had an email from nominet advising my freenetname domian has expired on 4th December.  Again been using this for 20years.

Are these now being automatically renewed agin, or do I need to contact someone as above?

Kind regards, Roy

[#15]

Hi @Roy99

Thanks for highlighting this - if you could provide your domain and username via a PM we'll take a look at this for you.

@Gandalf - is this something that you're aware of?

Best wishes

Dave