Freenetname domain expired - please help
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Re: Freenetname domain expired - please help
06-12-2019 9:31 AM
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Hi @Roy99
I’m sorry to see your domain has expired. Unfortunately we don’t automatically renew Madasafish domains so once you’ve PM’d us your details and we’ve renewed it, I’d recommend making a note of the expiry date next year.
If you can contact us before the domain expires we’ll be happy to renew this for you so there’d be no downtime of service. (Unless we discontinue domain services however I’m not aware of any plans to do this and I’m sure we’ll let everyone affected know if we do make such a decision)
Re: Freenetname domain expired - please help
06-12-2019 9:34 AM
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Thank you both.
PM sent!
Kind Regards, Roy
Re: Freenetname domain expired - please help
06-12-2019 10:24 AM
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Thanks Roy, I've raised a task to our NetOps team and messaged you back.
I'd expect your domain to be renewed for a further year within the next few days.
Let me know if there's anything else you'd need help with.
Re: Freenetname domain expired - please help
06-01-2020 7:21 PM
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Hello,
I need a domain renewed on 20th March - can you raise a ticket for that so it doesn't lapse? I've no idea how to PM you, so any help on that would be good too!
Cheers,
Andy
Re: Freenetname domain expired - please help
07-01-2020 3:38 PM
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Hi @Caesura,
Not to worry, I've raised a request on your behalf.
Re: Freenetname domain expired - please help
07-01-2020 6:36 PM
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Thanks Mighty AJ, I'll chase you all up nearer the time too
Re: Freenetname domain expired - please help
08-01-2020 6:17 PM
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Thanks, all good and renewed, but I don't see the This fixed my problem button anywhere! Cheers /andy
Re: Freenetname domain expired - please help
08-01-2020 9:42 PM
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@Caesura wrote:
Thanks, all good and renewed, but I don't see the This fixed my problem button anywhere! Cheers /andy
Only the originator of a Topic can mark it as 'Fixed'. You have piggy-backed on an existing post where it already has a 'Fixed' status attached.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Freenetname domain expired - please help
09-01-2020 6:06 PM - edited 09-01-2020 6:06 PM
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Hi MauriceC, yes, I spotted that too, after I posted. Sorry!
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