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Freenetname domain expired - please help

FIXED
Plusnet Help Team
Plusnet Help Team
Posts: 16,435
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Fixes: 854
Registered: ‎21-04-2017

Re: Freenetname domain expired - please help

Hi @Roy99 

I’m sorry to see your domain has expired. Unfortunately we don’t automatically renew Madasafish domains so once you’ve PM’d us your details and we’ve renewed it, I’d recommend making a note of the expiry date next year.

If you can contact us before the domain expires we’ll be happy to renew this for you so there’d be no downtime of service. (Unless we discontinue domain services however I’m not aware of any plans to do this and I’m sure we’ll let everyone affected know if we do make such a decision)

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Roy99
Newbie
Posts: 4
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Registered: ‎30-01-2019

Re: Freenetname domain expired - please help

Thank you both.

PM sent!

Kind Regards, Roy

Plusnet Help Team
Plusnet Help Team
Posts: 16,435
Thanks: 5,042
Fixes: 854
Registered: ‎21-04-2017

Re: Freenetname domain expired - please help

Thanks Roy, I've raised a task to our NetOps team and messaged you back.

I'd expect your domain to be renewed for a further year within the next few days.

Let me know if there's anything else you'd need help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Caesura
Hooked
Posts: 5
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Registered: ‎06-01-2020

Re: Freenetname domain expired - please help

Hello,

I need a domain renewed on 20th March - can you raise a ticket for that so it doesn't lapse?  I've no idea how to PM you, so any help on that would be good too!

Cheers,

Andy

Highlighted
Plusnet Help Team
Plusnet Help Team
Posts: 1,090
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Registered: ‎26-03-2018

Re: Freenetname domain expired - please help

Hi @Caesura,

Not to worry, I've raised a request on your behalf. Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
Caesura
Hooked
Posts: 5
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Registered: ‎06-01-2020

Re: Freenetname domain expired - please help

Thanks Mighty AJ, I'll chase you all up nearer the time too Smiley

Caesura
Hooked
Posts: 5
Thanks: 2
Registered: ‎06-01-2020

Re: Freenetname domain expired - please help

Thanks, all good and renewed, but I don't see the This fixed my problem button anywhere! Cheers /andy

Superuser
Superuser
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Re: Freenetname domain expired - please help


@Caesura wrote:

Thanks, all good and renewed, but I don't see the This fixed my problem button anywhere! Cheers /andy


Only the originator of a Topic can mark it as 'Fixed'.  You have piggy-backed on an existing post where it already has a 'Fixed' status attached. Embarrassed

Caesura
Hooked
Posts: 5
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Registered: ‎06-01-2020

Re: Freenetname domain expired - please help

Hi MauriceC, yes, I spotted that too, after I posted. Sorry!