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Freenetname/Madasafish domain has not renewed - Loss of E-Mail for Days - Support Unable to Assist

FIXED
jofster
Newbie
Posts: 7
Thanks: 3
Registered: ‎08-09-2017

Re: Freenetname/Madasafish domain has not renewed - Loss of E-Mail for Days - Support Unable to Assi

Thanks @Gandalf, you're the best!

Plusnet Help Team
Plusnet Help Team
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Registered: ‎21-04-2017

Re: Freenetname/Madasafish domain has not renewed - Loss of E-Mail for Days - Support Unable to Assi

Cheers @jofster not a problem. Feel free to let me know if there’s anything else you need help with in the meantime. 

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
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Re: Freenetname/Madasafish domain has not renewed - Loss of E-Mail for Days - Support Unable to Assi

@jofster I can confirm that a whirlwind of magic has been performed and your domain renewed for a further year. Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
jofster
Newbie
Posts: 7
Thanks: 3
Registered: ‎08-09-2017

Re: Freenetname/Madasafish domain has not renewed - Loss of E-Mail for Days - Support Unable to Assi

That’s brilliant, thank you so much!
Plusnet Help Team
Plusnet Help Team
Posts: 14,254
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Registered: ‎21-04-2017

Re: Freenetname/Madasafish domain has not renewed - Loss of E-Mail for Days - Support Unable to Assi

No problem at all Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Mog
Newbie
Posts: 3
Registered: ‎10-09-2019

Re: Freenetname/Madasafish domain has not renewed - Loss of E-Mail for Days - Support Unable to Assi

Hi Gandalf, you appears to be the wizard at renewing freenetname/madasafish domain names. I called the helpline this morning regarding my domain name expiry and received an email stating a ticket had been opened regarding my email problems!  I've replied explaining again that my issue is with renewing the domain name and attached the Nominet reminder email. Is there anything else I should be doing?

Plusnet Help Team
Plusnet Help Team
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Registered: ‎01-01-2012

Re: Freenetname/Madasafish domain has not renewed - Loss of E-Mail for Days - Support Unable to Assi

Thanks for getting in touch @Mog.

I've raised this to the relevant team for your domain to be renewed.

We'll update you as soon as that's been done.

Let us know if there's anything else we can help with

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Mog
Newbie
Posts: 3
Registered: ‎10-09-2019

Re: Freenetname/Madasafish domain has not renewed - Loss of E-Mail for Days - Support Unable to Assi

That's great @MatthewWheeler 

 

Thanks very much

 

Mog

Plusnet Help Team
Plusnet Help Team
Posts: 14,254
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Re: Freenetname/Madasafish domain has not renewed - Loss of E-Mail for Days - Support Unable to Assi

Hi @Mog 

I've just checked the task Matt's raised, looks like that's all been completed and your domain renewed. Smiley

Feel free to let us know if you need any further help.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
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colbrad
Grafter
Posts: 52
Thanks: 1
Registered: ‎17-12-2009

Re: Freenetname/Madasafish domain has not renewed - Loss of E-Mail for Days - Support Unable to Assi

Hi @Gandalf
I've just messaged you my contact details regarding the transfer.
Thanks for your help.
Colin

Mog
Newbie
Posts: 3
Registered: ‎10-09-2019

Re: Freenetname/Madasafish domain has not renewed - Loss of E-Mail for Days - Support Unable to Assi

Thanks to you all for your assistance.

Smiley

Mog

Plusnet Help Team
Plusnet Help Team
Posts: 14,254
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Registered: ‎21-04-2017

Re: Freenetname/Madasafish domain has not renewed - Loss of E-Mail for Days - Support Unable to Assi

Hi @colbrad thanks for the message, I messaged you back last night.

Once you've responded I'll pick it back up as soon as I can.

 

No problem @Mog let us know if you need any further assistance.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team