Freenetname/Madasafish Domain name has expired
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- Re: Freenetname/Madasafish Domain name has expired
26-09-2019 1:05 PM
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I have received an email from Nominet saying my domain name has expired. I am an ex Freenetname/Madasafish customer and have had the domain for about 20 years without a problem.
I use this domain name for all my email correspondence so it would be problematic if it stopped working. Could someone please contact me to inform how I can get the domain renewed?
Thanks.
Fixed! Go to the fix.
Re: Freenetname/Madasafish Domain name has expired
26-09-2019 3:45 PM
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Hi @sacculin,
Thanks for getting in touch.
I'm sorry to hear that and appreciate your concern. To get your domains renewed please can you send both your Freenetname and Madasafish email addresses by private message so I can trace your accounts and request the renewal.
Thanks - LF
Re: Freenetname/Madasafish Domain name has expired
30-09-2019 12:01 AM
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Hi,
I'm in similar situation. Got an email from Nominet today advising that my domain name 'lam.org.uk' acquired from freenetname days, has expired yesterday!
Since I'll be out of the country from the evening of Wednesday 02/10/2019. When traveling I may not have access to reliable internet services and also will rely on my domain name associated emails accounts for communication therefore I would like to have this resolved urgently.
I would appreciate help to renew my ownership of this domain name.
Thank you.
Re: Freenetname/Madasafish Domain name has expired
30-09-2019 12:27 PM
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Hi @flam
Thanks for highlighting this - I'm sorry that your domain has expired.
If you could drop a PM across with your freenetname details we'll be happy to get this renewed for you.
Best wishes
Dave
Re: Freenetname/Madasafish Domain name has expired
30-09-2019 2:12 PM
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Re: Freenetname/Madasafish Domain name has expired
30-09-2019 4:50 PM
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Hi @RandallFlagg, thanks for the prompt service, appreciated.
I'm now all good for the next 12 months.
flam
Re: Freenetname/Madasafish Domain name has expired
30-09-2019 5:32 PM
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That's great news for @flam . However, I don't seem to be able to get anything like the same level of service. I've heard nothing at all from anyone at PlusNet for 4 days now. Could someone please help me with the original issue? @LordFoul seems to have gone very quiet on this so perhaps someone else could help? @RandallFlagg perhaps?
Thanks.
Re: Freenetname/Madasafish Domain name has expired
30-09-2019 5:46 PM
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Hi @sacculin , have you check with https://www.nominet.uk/whois/ to see if your domain has been renewed?
Re: Freenetname/Madasafish Domain name has expired
30-09-2019 5:51 PM
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Hi @flam . Thanks for the suggestion. Yes, I had checked in the last half hour and it's still showing as in need of renewal.
01-10-2019 9:41 AM
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Hi @sacculin, I am sorry for the delay in picking this up for you.
I have now sent a request for your domain to be renewed. Please allow up to 3 working days for this to be processed howevever it should be picked up much sooner.
Thank you for your patience.
Re: Freenetname/Madasafish Domain name has expired
02-10-2019 10:52 AM
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Thanks very much @Beyhive . The domain has now been renewed and I'm good for another year.
Re: Freenetname/Madasafish Domain name has expired
02-10-2019 2:44 PM
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Re: Freenetname/Madasafish Domain name has expired
30-10-2019 3:11 PM
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I have a ticket raised no 195364701 which doesn't appear to have been actioned.
Can you sort it please?
It relates to domain name renewal.
Re: Freenetname/Madasafish Domain name has expired
30-10-2019 5:19 PM
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Hi @stonecross,
Thank you for getting in touch. I've had a look on who.is and it's showing that your domain was renewed on the 23rd of October.
Re: Freenetname/Madasafish Domain name has expired
31-10-2019 4:59 PM
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Thanks EmilyD, when I spoke to Mark Winterman at your end to raise the ticket, he said I would get an Email from Tech Support to confirm when it had been actioned, I didn't, hence my message above.
I see now that it has been renewed for a year.
Will I need to remind Plusnet to renew next year or will it be automatically renewed?
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- Re: Freenetname/Madasafish Domain name has expired