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Freenetname - Domain renewal

simoncotton
Hooked
Posts: 6
Fixes: 1
Registered: ‎20-02-2016

Freenetname - Domain renewal

Yesterday I had a webchat with a plusnet adviser on renewing domain names.
Basically I have a justmail account to retain my email address but my domain is up for renewal in July this year, the adviser told me I would have to move to another hosting company and that madasafish would not renew the domain. I can see people have asked about retaining the domain/email via justmail but what happens in the instance of domain renewal?
3 REPLIES 3
simoncotton
Hooked
Posts: 6
Fixes: 1
Registered: ‎20-02-2016

Re: Freenetname - Domain renewal

Anyone?? Or have I completely missed the information somewhere else on this forum.
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,877
Thanks: 2,478
Fixes: 168
Registered: ‎04-04-2007

Re: Freenetname - Domain renewal

You've been misadvised. As long as you're paying for your Justmail account, your domain will be renewed.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

simoncotton
Hooked
Posts: 6
Fixes: 1
Registered: ‎20-02-2016

Re: Freenetname - Domain renewal

Thanks Bob, that is a relief.