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Free webspace not serving my page Not Found [CFN #0005]

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Free webspace not serving my page Not Found [CFN #0005]

I still use the free webspace that come with PN yonks ago. Mainly for doing a bit of dev work.

 

Theres an index.php in the root of my webspace; here: http://ccgi.unclezen.plus.com/

But its not being served, instead Im getting Not Found [CFN #0005], which I think is probably a 404

Anyway the file is there and was working at the weekend and now its not.

Nor are any of my test sites

 

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Re: Free webspace not serving my page Not Found [CFN #0005]


Moderators Note


This topic has been moved from ADSL Broadband to Everything Else

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Re: Free webspace not serving my page Not Found [CFN #0005]

Thanks, I wasn't quite sure of the best place to post this 

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Plusnet Help Team
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Re: Free webspace not serving my page Not Found [CFN #0005]

Hi there, 

 

The issue seems to be the default webspace rather than CCGI specifically. I've performed some account maintenance which will hopefully resolve that for you within a few hours. Do let us know if not. 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
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Re: Free webspace not serving my page Not Found [CFN #0005]

The problem is not resolved, I'm afraid

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Plusnet Help Team
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Re: Free webspace not serving my page Not Found [CFN #0005]

Hi there, 

 

I've just replied back to you via PM. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
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Re: Free webspace not serving my page Not Found [CFN #0005]

Ive raised this as a support ticket but its not been looked at for 4 days

 

https://www.plus.net/wizard/?p=view_question&id=194330876

 

 

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Plusnet Help Team
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Re: Free webspace not serving my page Not Found [CFN #0005]

Hi there, 

 

I'm sorry and also a bit surprised to see that's not sorted yet. In all honesty I don't think a ticket was the way for us to go. 

 

I've had a chat with someone that's helped out and I'll PM you again shortly. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
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Re: Free webspace not serving my page Not Found [CFN #0005]

OK, thanks. I didnt know what else to do really.

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Plusnet Help Team
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Re: Free webspace not serving my page Not Found [CFN #0005]

No worries, not blaming you more the staff member that raised it! Smiley - Adam 

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 Adam Walker
 Plusnet Help Team
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Re: Free webspace not serving my page Not Found [CFN #0005]

This is still not resolved. 

@adamwalker please see your PMs 

 

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Plusnet Help Team
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Re: Free webspace not serving my page Not Found [CFN #0005]

Hey @UncleZen,

 

After chatting with Adam, it seems you'll need to get in contact with Hostopia to get further support in regards to the portal issue you've mentioned.

 

Thanks.

 

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 Maddy S
 Plusnet Help Team


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Re: Free webspace not serving my page Not Found [CFN #0005]

What? I have to? How do I do that then? 

Let's just wind this back a sec. PN provide me with web space, its stopped working and I have to contact hostopia to get the web space to work again? 

Surely the responsibility  here lies with PN to make this work as promised when I signed up. Or have I missed something? 

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Plusnet Help Team
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Re: Free webspace not serving my page Not Found [CFN #0005]

I understand how you feel, our hosting is a free value added service and as it's provided by Hostopia who are a third party we need to advise you to seek support from them on using that, there's no reason why they won't be able to help you though. 

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 Adam Walker
 Plusnet Help Team
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Re: Free webspace not serving my page Not Found [CFN #0005]

How? Using what reference etc?