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Feedback form help

norfolkymtforum
Newbie
Posts: 4
Registered: ‎21-12-2009

Feedback form help

I have used the feedback script that plusnet supply to creat a feedback page and an application form page on my web site. However the error message is
"There was no recipient or an invalid recipient specified in the data sent to FormMail. Please make sure you have filled in the recipient form field with an e-mail address that has been configured in @recipients."
The code I have used is
<FORM METHOD="POST" ACTION="http://homepages.plus.net/cgi-bin/form">
<INPUT TYPE="HIDDEN" NAME="recipient" VALUE="norfolkymt@norfolkymt.com" />
<INPUT TYPE="HIDDEN" NAME="subject" VALUE="feedback from my web page" />
<INPUT TYPE="HIDDEN" NAME="norfolkymt" /><P>
Name:  <INPUT TYPE="Name" SIZE="30" MAXLENGTH="30" NAME+"email" /><P>
Email:  <INPUT TYPE="Name" SIZE="30" MAXLENGTH="30" NAME+"email" /><P>
Comments:
<P>
  <TEXTAREA ROWS="12" COLS="25" NAME="text area">
</TEXTAREA>
<P>
<INPUT TYPE="submit" VALUE="Submit form">
<INPUT TYPE="reset" VALUE="Clear form"><P>
</form>
Could anyone tell me what I have done wrong?
Thanks,
Adrian
4 REPLIES 4
Gabe
Community Veteran
Posts: 767
Registered: ‎29-10-2008

Re: Feedback form help

Has to be you plusnet address.
Gabe
Townman
Superuser
Superuser
Posts: 16,944
Thanks: 7,032
Fixes: 67
Registered: ‎22-08-2007

Re: Feedback form help

Adrian,
I'm convinced that previously I've used "any" address in here for feedback forms, indeed I've even written code to append the sender's email address to the recipient list so that they get a copy of the form.
Being mindful of Gabe's assertion, I just completed some practical testing of this functionality and have reached the conclusion that the domain name for ALL of the recipient addresses MUST be a domain name hosted by PN.  Any address using one of my PN hosted domain names appear to work OK.
So here's a tip for you which will get you around your problem - set up an email redirect on your PN mail service to norfolkymt@norfolkymt.com.  Then use the mailbox redirect name in the feedback form.
Redirect nmt@youraccount.plus.com -> norfolkymt@norfolkymt.com
Then in the form...
<INPUT TYPE="HIDDEN" NAME="recipient" VALUE="nmt@youraccount.plus.com" />
Anything then sent via the form will "bounce" through PN's mailing system out to your external email address.
Hope this helps,
Kevin
Townman
Superuser
Superuser
Posts: 16,944
Thanks: 7,032
Fixes: 67
Registered: ‎22-08-2007

Re: Feedback form help

Adrian,
Note that there are errors on the cgi-script page see this thread.
Your script above contains the same errors!
norfolkymtforum
Newbie
Posts: 4
Registered: ‎21-12-2009

Re: Feedback form help

Thanks for all the help.
I changed the email address to a plusnet one and changed the script as suggested and all works fine.
Many thanks,
Adrian