Feedback form help
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Feedback form help
29-12-2009 1:22 PM
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"There was no recipient or an invalid recipient specified in the data sent to FormMail. Please make sure you have filled in the recipient form field with an e-mail address that has been configured in @recipients."
The code I have used is
<FORM METHOD="POST" ACTION="http://homepages.plus.net/cgi-bin/form">
<INPUT TYPE="HIDDEN" NAME="recipient" VALUE="norfolkymt@norfolkymt.com" />
<INPUT TYPE="HIDDEN" NAME="subject" VALUE="feedback from my web page" />
<INPUT TYPE="HIDDEN" NAME="norfolkymt" /><P>
Name: <INPUT TYPE="Name" SIZE="30" MAXLENGTH="30" NAME+"email" /><P>
Email: <INPUT TYPE="Name" SIZE="30" MAXLENGTH="30" NAME+"email" /><P>
Comments:
<P>
<TEXTAREA ROWS="12" COLS="25" NAME="text area">
</TEXTAREA>
<P>
<INPUT TYPE="submit" VALUE="Submit form">
<INPUT TYPE="reset" VALUE="Clear form"><P>
</form>
Could anyone tell me what I have done wrong?
Thanks,
Adrian
Re: Feedback form help
29-12-2009 1:51 PM
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Gabe
Re: Feedback form help
30-12-2009 3:16 PM
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I'm convinced that previously I've used "any" address in here for feedback forms, indeed I've even written code to append the sender's email address to the recipient list so that they get a copy of the form.
Being mindful of Gabe's assertion, I just completed some practical testing of this functionality and have reached the conclusion that the domain name for ALL of the recipient addresses MUST be a domain name hosted by PN. Any address using one of my PN hosted domain names appear to work OK.
So here's a tip for you which will get you around your problem - set up an email redirect on your PN mail service to norfolkymt@norfolkymt.com. Then use the mailbox redirect name in the feedback form.
Redirect nmt@youraccount.plus.com -> norfolkymt@norfolkymt.com
Then in the form...
<INPUT TYPE="HIDDEN" NAME="recipient" VALUE="nmt@youraccount.plus.com" />
Anything then sent via the form will "bounce" through PN's mailing system out to your external email address.
Hope this helps,
Kevin
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: Feedback form help
30-12-2009 9:08 PM
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Note that there are errors on the cgi-script page see this thread.
Your script above contains the same errors!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Feedback form help
31-12-2009 11:45 AM
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I changed the email address to a plusnet one and changed the script as suggested and all works fine.
Many thanks,
Adrian
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