We've never permitted shell access to the Homepages platform although the problem did seem to be related to your password.
OK, I may be getting confused between your webspace and CGI platforms then, but I'm sure I invoked 'passwd' on the command line at some point (I'm talking about when we used to have to use the old Force9 server names). Anyhow, issue resolved, ever onwards etc.
Quote from: Bob
cshell.plus.net is now pointed to the new CGI platform so it should still work for FTP access.
Cool. I just thought I'd flag it in case it was a problem.