FOYAS Webstat error (again) ...
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FOYAS Webstat error (again) ...
25-03-2018 11:24 AM
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Good morning.
There seem to be no new webstat log files generated today. Am I right - I cannot see any.
Naturally we cannot retrieve our stats until the files appear.
Maybe this is an FOYAS (failure of yet another script) problem, quite possibly related to the daylight saving time change?
Can we have the data asap, please? Keep us happy eh!
Kenneth Spencer
Re: FOYAS Webstat error (again) ...
25-03-2018 11:52 AM
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@kaspencer Yes, mine are missing too. Did you receive any yesterday? I didn't but that occasionally happens..
Re: FOYAS Webstat error (again) ...
25-03-2018 11:56 AM
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@kaspencer wrote:
There seem to be no new webstat log files generated today. Am I right - I cannot see any.
Maybe this is an FOYAS (failure of yet another script) problem, quite possibly related to the daylight saving time change?
No, or rather yes, you're right, no stats today - however there weren't any (here) yesterday either. I'd seen that and would have posted something here, however had to go out and ended up being back not long before midnight, by which time it was beyond academic in terms of raising it.
I'd probably have added something to the previous Webstats thread here given that the last time it failed was so recently; additionally there's the double-check factor mentioned by @JonoH here ( 25/01/18 😞
The script is checked everyday but looked to be completing normally, that's why we didn't notice. The next process is where we fell down, we weren't publishing the data. We've now added monitoring of this process to the workflow to reduce chances of this going unnoticed again.
... so ideally there might be some explanation of how both checks failed, but the priority should be for someone to try to restore the stats for both missing days (data of 23/03/18 and 24/03/18 ).
.
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Re: FOYAS Webstat error (again) ...
25-03-2018 12:03 PM
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Thanks for confirmation. I've escalated the problem.
Re: FOYAS Webstat error (again) ...
25-03-2018 1:03 PM
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Re: FOYAS Webstat error (again) ...
26-03-2018 11:16 AM
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I thought it looked as though the webstats for both 23rd and 24th March were missing but those for 24th did eventually appear, late in the evening of 25th. Those for 25th appeared as usual this morning, so it seems that it is just those for 23rd which we shall never see.
Re: FOYAS Webstat error (again) ...
26-03-2018 3:22 PM
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- Re: FOYAS Webstat error (again) ...