Exclusive renewal offer - website loop
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Re: Exclusive renewal offer - website loop
26-01-2020 5:15 PM
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OK. Could someone call my mobile in the next hour?
Re: Exclusive renewal offer - website loop
26-01-2020 5:20 PM
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I've passed the request on but the team goes home at 6 on Sunday's so I can't guarantee you'll get a call today.
If you don't let us know if there are any other times you'd be free
Re: Exclusive renewal offer - website loop
26-01-2020 6:18 PM
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I've had a call and renewed, thanks. I'll never know if that was the same deal as the one I couldn't see online, though.
For info, the confirmation email has random characters instead of "£" in the price breakdown and a different strings of characters where I think an apostrophe should be at other times. Not the end of the world but looks a bit naff.
Re: Exclusive renewal offer - website loop
26-01-2020 6:44 PM
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No problem. Sorry that we couldn't get this sorted for you so you'd have been able to renew online, hopefully when your next renewal comes around this will be working for you.
I believe the pound sign and apostrophes in the emails you receive from us is how an email client interprets it although I agree it's not great and shouldn't happen at all regardless how you view the email.
Out of interest does this happen if you view the email through webmail at http://webmail.plus.net? Assuming that's not how you already view the email that is.
Re: Exclusive renewal offer - website loop
26-01-2020 8:15 PM
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Webmail version-
Re: Exclusive renewal offer - website loop
26-01-2020 9:03 PM
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