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Domain transfer out

FIXED
PBaker144
Newbie
Posts: 3
Registered: ‎19-10-2016

Domain transfer out

Hi,

 

I have initiated a domain transfer out from Force9 yesterday but the IPStag has not yet been updated.Does anyone know how long it takes for the IPStag to be updated.

 

My new domain provider cannot continue without this and the website and e-mails are currently down.

 

The domain is artp.org.uk

 

Any advice/help would be very welcome.

 

Thanks!

 

7 REPLIES 7
jelv
Community Veteran
Posts: 26,786
Thanks: 990
Fixes: 10
Registered: ‎10-04-2007

Re: Domain transfer out

It will sit there indefinitely until you manage to get someone like @Chris to do what is required manually.

See my topic on the same issue from earlier today: https://community.plus.net/t5/Everything-else/Domain-transfer-out/td-p/1378247

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
PBaker144
Newbie
Posts: 3
Registered: ‎19-10-2016

Re: Domain transfer out

Thanks for the advice jelv. Hopefully someone will be able to look at this soon. Our website and emails have been down since yesterday.

 

I raised a ticket to ask if the ipstag had been changed, they have responded to say the current ipstag is FORCE9. Not really the response I was looking for...

jelv
Community Veteran
Posts: 26,786
Thanks: 990
Fixes: 10
Registered: ‎10-04-2007

Re: Domain transfer out

jelv
Community Veteran
Posts: 26,786
Thanks: 990
Fixes: 10
Registered: ‎10-04-2007

Re: Domain transfer out

You might be able to create an account on nominet and then change the tag yourself. It will cost you £10 plus VAT but I'm sure you could recover that from Plusnet (via small claims court if needed). I was considering going that route before @Chris stepped in.

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Chris
Legend
Posts: 17,724
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Domain transfer out

Fix

@PBaker144

I believe that's done now

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
jelv
Community Veteran
Posts: 26,786
Thanks: 990
Fixes: 10
Registered: ‎10-04-2007

Re: Domain transfer out

@PBaker144

Could you confirm that this is all sorted please (by a post or marking Chris' response as a fix).

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
PBaker144
Newbie
Posts: 3
Registered: ‎19-10-2016

Re: Domain transfer out

@jelv thanks for your advice on this and thanks to @bobpullen & @Chris for actually making the changes. Transfer took less than 10 mins after the IPStag was updated.

 

It is a shame that I had to resort to this, I wonder how long it would have taken if I hadn't of contacted the forum.