Domain transfer out still hasn't happened
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- Re: Domain transfer out still hasn't happened
30-06-2017 2:54 PM
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Hi,
I requested a domain transfer out on Sunday 25 June and five days later I'm still waiting for it to be sorted. The associated emails immediately stopped working, so I have been without business email ever since. As I am freelance, this is stressful and unexpected.
I was immediately charged £25.54 for the transfer out but I haven't heard anything since. Online support can only raise a ticket and tell me to wait for the domains team to contact me. I was told it would be 24 to 72 hours from Sunday, but it's been a lot longer already.
The domain is lucyridout.co.uk.
Can anyone help?
Thanks!
Fixed! Go to the fix.
Re: Domain transfer out still hasn't happened
30-06-2017 6:20 PM
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I'm very sorry but the team that deals with domains has left for the weekend, so we won't be able to follow this up until Monday. I've put a note on this for us to follow up when we arrive in to the office and we'll get this sorted asap.
Re: Domain transfer out still hasn't happened
30-06-2017 6:26 PM
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I would really be grateful if this could get sorted on Monday. More than a week without client emails is not at all what I was expecting. Thanks for replying, anyway.
03-07-2017 11:06 AM
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Hi there,
I've followed this up and your domain transfer now looks to be complete, the IPS tag has updated to your new provider so they should be able to complete this transfer now.
Re: Domain transfer out still hasn't happened
03-07-2017 4:16 PM
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Now sorted! If that was down to you, Chris, thanks very much for your input. I obviously should have posted here a week ago.
Re: Domain transfer out still hasn't happened
03-07-2017 4:58 PM
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Re: Domain transfer out still hasn't happened
17-07-2017 4:05 PM
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Hi,
I appear to be having the same issue as the OP. I', trying to transfer out al-tech.co.uk and it has been upwards of 14 days now since i requested a transfer-out (to GODADDY). please can you look into this for me also?
Re: Domain transfer out still hasn't happened
17-07-2017 5:01 PM
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Re: Domain transfer out still hasn't happened
17-07-2017 5:02 PM
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Thanks @Gandalf
Re: Domain transfer out still hasn't happened
22-08-2017 6:53 AM
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Hi Gandalf,
sorry to ask on here but I tried phoning and my line cut after 26 mins waiting.
I couldn't get through to put a ticket as it just kept going to the forum.
I completed a transfer out of Plusnet.
This was completed Thursday, from memory, as it doesn't show any more.
I have been going to the new host to transfer in but it still says
============
"The domain maxxxxxxxxxxry.co.uk is currently on FORCE9"
============
Any chance you could help please.
Kind regards Simon
Re: Domain transfer out still hasn't happened
18-11-2017 6:28 PM
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Hi,
I requested a domain transfer out on Saturday 11 November and 6 days later I'm still waiting for it to be sorted. The associated emails immediately stopped working, so I have been without email ever since. As I use this account for business, this is stressful and unexpected.
I was immediately charged £25.54 for the transfer out but I haven't heard anything since. Online support can only raise a ticket and tell me to wait for the domains team to contact me. I was told it would be 24 to 72 hours from Sunday, but it's been a lot longer already.
The domain is agnew.org.uk and Domain Diagnosis still shows Madasafish tag as the registrar and 123reg shows PendingRegistrarTagChange
Can anyone help or suggest a solution
**** I have seen several similar requests from others ***
*** I am getting extremely annoyed by this- it should not take a week to do a simple transfer ***
Thanks!
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