It should be possible with most other dns providers.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Ok, thanks for the information. In that case, please could we continue with the original request to update the IPS tag for the domain to 123-REG so that I can transfer it and manage the records myself.
I'm afraid you'll need to wait for a staff member to respond either here or on the ticket if its still open. Both @pjmarsh and myself are customers like yourself and we have no access to account details.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
