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Domain hosting

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Newbie
Posts: 5
Registered: ‎30-09-2015

Domain hosting

How long does it take to get the registration done? I requested the registration on 3/10/2015 and my understanding was that it would be a approximately 24 working hours? Its now 6/10/2015, just checked and the domain is still available what's going on.
7 REPLIES 7
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Community Veteran
Posts: 38,460
Thanks: 1,033
Fixes: 62
Registered: ‎15-06-2007

Re: Domain hosting

How did you request the registration and from whom
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Newbie
Posts: 5
Registered: ‎30-09-2015

Re: Domain hosting

With plusnet
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Newbie
Posts: 5
Registered: ‎30-09-2015

Re: Domain hosting

Invoice number 65672486
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Community Veteran
Posts: 38,460
Thanks: 1,033
Fixes: 62
Registered: ‎15-06-2007

Re: Domain hosting

I believe that unless you are on a Business Product Plusnet don't do it despite possibly having a link from the Member Centre
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Newbie
Posts: 5
Registered: ‎30-09-2015

Re: Domain hosting

Yep I am on Business contract
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Community Veteran
Posts: 38,460
Thanks: 1,033
Fixes: 62
Registered: ‎15-06-2007

Re: Domain hosting

I will lay odds that it is a manual process and the ticket hasn't been actioned properly
I suggest calling Business Support and find out what is happening
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Community Gaffer
Community Gaffer
Posts: 14,633
Thanks: 2,225
Fixes: 153
Registered: ‎04-04-2007

Re: Domain hosting

Are you still waiting?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵