Domain Renewal

[#1]

Hi

Hopefully someone can help. My domain is up for renewal as per the advice email from Plusnet but as I live outside the UK, I have no real way to contact apart from Email / Ticket / Chat and all those options have been withdrawn by Plusnet. I live in the country and the signal for calls is just too weak.

Can someone from Plusnet please escalate this? What will I need to provide?

Many thanks

[#2]

Hi @PatNunn,

I'd be happy to help out with this request. I've raised a support ticket on your account which can be accessed here. Once you've had the chance to read and respond to the ticket, please just drop us another message in here and I'll pick this back up for review as soon as possible.