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Domain Renewal - Suspended

adamhenderson
Newbie
Posts: 4
Registered: ‎07-01-2021

Domain Renewal - Suspended

Could somebody advise on how to renew my domain which according to whois is now suspended despite being set to auto-renew. 

As a result there the website and email now no longer work. As PlusNet are the registrar can you do the renewal and reinstate the appropriate DNS records so at least mail will continue to work.

 

1 REPLY 1
TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 1,517
Thanks: 182
Fixes: 74
Registered: ‎26-03-2018

Re: Domain Renewal - Suspended

Hi @adamhenderson,

I'm sorry to hear there's been some confusion regarding this. I can see that you've since successfully raised a renewal request via the Member Centre, however if you have any further queries then please don't hesitate to get back in touch.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team