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Domain Registration renewal

auroraonline
Newbie
Posts: 3
Registered: ‎05-03-2018

Domain Registration renewal

Hi

My domain of 'auroradesign.co.uk' is apparently due for renewal, and has been for a month or so, as an email from nominet has pointed out.

 

1. Who do i need to speak to regarding this? I have tried 'contact us' on the madasafish web page, but some how cannot log in.

2. Is this going to cost me? If so, how much? (I have a justmail account)

Any help greatfully appreciated

 

Thanks

Ryan

3 REPLIES 3
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 18,714
Thanks: 6,228
Fixes: 1,024
Registered: ‎21-04-2017

Re: Domain Registration renewal

Hi Ryan. Renewing a domain on a Madasafish account is free of charge.

I'll be happy to arrange for it to be renewed. Please let me know if you would like to go ahead.

Also, you should be able to login to the portal here using your Madasafish e-mail address and password.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
auroraonline
Newbie
Posts: 3
Registered: ‎05-03-2018

Re: Domain Registration renewal

Hi  thanks for the prompt reply.

Yes please, renew my registration for auroradesign.co.uk.

What period would this be for?

However, I seem to remember having to pay for renewal the last time? Though I cannot remember if it was to yourselves, or nominet? I will have to  check through my documents and statements to confirm.

Thanks again. 😁

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 18,714
Thanks: 6,228
Fixes: 1,024
Registered: ‎21-04-2017

Re: Domain Registration renewal

Yes please, renew my registration for auroradesign.co.uk.

I've raised a task with our e-mail team to renew it for you.

It should be picked up within 3 working days.

 

What period would this be for?

It'll be renewed for 2 years.

 

For domains on Madasafish accounts the renewal is free of charge, because it's covered in the monthly cost.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team