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Domain Name has expired (ex Freenetname)

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ciderboy
Rising Star
Posts: 55
Thanks: 1
Fixes: 1
Registered: ‎10-05-2011

Domain Name has expired (ex Freenetname)

I've just had an email from Nominet to say that my domain name has expired and needs to be renewed.

In the past this is something which Freenetname/Madasafish/Plusnet have done automatically - is there something I need to do to get it sorted?

7 REPLIES
wisty
Pro
Posts: 470
Thanks: 63
Fixes: 6
Registered: ‎30-07-2007

Re: Domain Name has expired (ex Freenetname)

Is it genuinely from Nominet? Are they your domain registrar? Has the domain expired? Is it offering to promote your website on search engines as well?

I get lots of similar e-mails about the domains I hold, all wanting big money to renew the domain and promote it on search engines. They usually arrive a few months before the domain expires.

Check with a Whois lookup if the domain has actually expired. If it has get in touch with whoever is identified as the registrar and/or administrative contact. If it's not yet expired - you can probably bin the e-mail (and expect a few more).

ciderboy
Rising Star
Posts: 55
Thanks: 1
Fixes: 1
Registered: ‎10-05-2011

Re: Domain Name has expired (ex Freenetname)

I did a whois as soon as I received it - the registration expired yesterday.

The registrar is Plusnet (t/a Madasafish Broadband) - hence why I've posted here :-)

ciderboy
Rising Star
Posts: 55
Thanks: 1
Fixes: 1
Registered: ‎10-05-2011

Re: Domain Name has expired (ex Freenetname)

Fix

I finally managed to connect with Plusnet's online chat and have hopefully got this resolved.

Fingers crossed!

flycatchers
Hooked
Posts: 9
Registered: ‎12-12-2015

Re: Domain Name has expired (ex Freenetname)

Was it straightforward to get your Domain re-registered? My one which I set up with Freenetname in 2000 is set to expire on the 3rd June.

cheers

 

bill

Superuser
Superuser
Posts: 9,888
Thanks: 1,252
Fixes: 71
Registered: ‎06-04-2007

Re: Domain Name has expired (ex Freenetname)

@flycatchers Why not contact Plusnet by live chat straight away to get things moving. No need to wait until registration expires.

David
Community Gaffer
Community Gaffer
Posts: 13,554
Thanks: 1,243
Fixes: 102
Registered: ‎04-04-2007

Re: Domain Name has expired (ex Freenetname)

@ciderboy,looks like your domain registration has been renewed now Smiley

@flycatchers, your domain will be renewed automatically this week, you needn't contact support.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

flycatchers
Hooked
Posts: 9
Registered: ‎12-12-2015

Re: Domain Name has expired (ex Freenetname)

Thank you Bob Smiley