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DNS name transfer
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DNS name transfer
15-02-2016 9:57 PM
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Hi, this maybe very simplistic but I'm trying to transfer my domain (bobcam.co.uk) from the basic plusnet webspace to the cgi area - (ccgi.rjcambridge.force9co.uk) on which I'm producing a new Joomla! website. However I can't trackdown the instructions. Help..
Rob
Rob
Message 1 of 6
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Re: DNS name transfer
16-02-2016 10:08 PM
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Hi Rob,
You'll need to create DNS records to point the domain at the CGI server IP. After you've done that you're going to need to raise a support ticket requesting the domain is added to your CGI hosting account. Probably easier asking for it all to be done in a ticket request seeing as you're going to need to raise one anyway.
You'll need to create DNS records to point the domain at the CGI server IP. After you've done that you're going to need to raise a support ticket requesting the domain is added to your CGI hosting account. Probably easier asking for it all to be done in a ticket request seeing as you're going to need to raise one anyway.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 2 of 6
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Re: DNS name transfer
17-02-2016 10:59 PM
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Thanks Bob, but I'm just being stupid but I can't find where on the improved website to raise a ticket, when I telephone I'm told it's hostperia's area and not plus net. - Help please.
Thanks
Rob
Thanks
Rob
Message 3 of 6
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Re: DNS name transfer
18-02-2016 8:52 AM
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I've made the changes for you Rob, you'll just need to wait for DNS to propagate.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 4 of 6
(389 Views)
Re: DNS name transfer
18-02-2016 12:19 PM
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@bobcam111
If you need to raise tickets about CGI it's: https://www.plus.net/wizard/?p=wizard&page=23101&wizard_id=38
If you need to raise tickets about CGI it's: https://www.plus.net/wizard/?p=wizard&page=23101&wizard_id=38
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 5 of 6
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Re: DNS name transfer
18-02-2016 9:59 PM
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Thank you all very much, I can spend time developing my website!
Message 6 of 6
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