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DNS name transfer

bobcam111
Newbie
Posts: 3
Registered: ‎25-02-2014

DNS name transfer

Hi, this maybe very simplistic but I'm trying to transfer my domain (bobcam.co.uk) from the basic plusnet webspace to the cgi area - (ccgi.rjcambridge.force9co.uk) on which I'm producing a new Joomla! website. However I can't trackdown the instructions. Help..
Rob
5 REPLIES 5
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,882
Thanks: 2,485
Fixes: 168
Registered: ‎04-04-2007

Re: DNS name transfer

Hi Rob,
You'll need to create DNS records to point the domain at the CGI server IP. After you've done that you're going to need to raise a support ticket requesting the domain is added to your CGI hosting account. Probably easier asking for it all to be done in a ticket request seeing as you're going to need to raise one anyway.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

bobcam111
Newbie
Posts: 3
Registered: ‎25-02-2014

Re: DNS name transfer

Thanks Bob, but I'm just being stupid but I can't find where on the improved website to raise a ticket, when I telephone I'm told it's hostperia's area and not plus net. - Help please.
Thanks
Rob
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,882
Thanks: 2,485
Fixes: 168
Registered: ‎04-04-2007

Re: DNS name transfer

I've made the changes for you Rob, you'll just need to wait for DNS to propagate.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

jelv
Community Veteran
Posts: 26,786
Thanks: 990
Fixes: 10
Registered: ‎10-04-2007

Re: DNS name transfer

@bobcam111
If you need to raise tickets about CGI it's: https://www.plus.net/wizard/?p=wizard&page=23101&wizard_id=38
jelv (a.k.a Spoon Whittler)
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bobcam111
Newbie
Posts: 3
Registered: ‎25-02-2014

Re: DNS name transfer

Thank you all very much, I can spend time developing my website!