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DNS issue

triwebdesign
Dabbler
Posts: 16
Registered: ‎11-01-2016

Re: DNS issue

Ok Bob  Sad
dick:quote
triwebdesign
Dabbler
Posts: 16
Registered: ‎11-01-2016

Re: DNS issue

Bump
triwebdesign
Dabbler
Posts: 16
Registered: ‎11-01-2016

Re: DNS issue

Any news Bob or Chris?
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,893
Thanks: 4,986
Fixes: 316
Registered: ‎04-04-2007

Re: DNS issue

Looking into it...
Edit: Looks like today's change window was missed. The next opportunity will be Friday now. As long as the requested change isn't rejected (it shouldn't be), you can expect things to be fixed that afternoon (ref: 137733). Sorry to be the bearer of bad news. We're somewhat at the victim of process due to what's required to fix your account Sad

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

triwebdesign
Dabbler
Posts: 16
Registered: ‎11-01-2016

Re: DNS issue

Are we still on for Friday afternoon?
mav:quote
triwebdesign
Dabbler
Posts: 16
Registered: ‎11-01-2016

Re: DNS issue

Fingers crossed for this afternoon. Two weeks without email has been painful.
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,893
Thanks: 4,986
Fixes: 316
Registered: ‎04-04-2007

Re: DNS issue

The change board isn't until early afternoon so I won't know for sure until then. It's all on track though.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

triwebdesign
Dabbler
Posts: 16
Registered: ‎11-01-2016

Re: DNS issue

Any update Bob please?
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,893
Thanks: 4,986
Fixes: 316
Registered: ‎04-04-2007

Re: DNS issue

Yes, the change went ahead as planned so all being well things should spring back into life tomorrow Smiley

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

triwebdesign
Dabbler
Posts: 16
Registered: ‎11-01-2016

Re: DNS issue

Fingers crossed