Curious - how can I tell if I have a static public IP address
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Curious - how can I tell if I have a static public IP address
20-10-2025 10:06 AM
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I've been with Plusnet for years and I'm unsure whether or not I ordered a static IP a long time ago. Is there a way of knowing?
Although I haven't made a note over the years, whenever I look up my IP address online I think it may always be the same. https://www.whatsmyip.org/ shows my hostname as <username>.plus.com if that's relevant.
Over the years I've had web space, a VOIP service and a domain name from Plusnet so I wonder whether I ever had a static IP. It would be useful to know going forward with VOIP.
Re: Curious - how can I tell if I have a static public IP address
20-10-2025 10:19 AM
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shows my hostname as <username>.plus.com if that's relevant.
This indicates you have a static IP Address, a dynamic would be something like depending on IP Address.
Example - 1.0.147.147.dyn.plus.net
You can get your rDNS changed if required, just make a request here
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Curious - how can I tell if I have a static public IP address
20-10-2025 10:35 AM
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@Dan_the_Van Thank you.
Why would I want to change my rDNS? Is it for privacy reasons and if I did would I still keep the static IP?
Re: Curious - how can I tell if I have a static public IP address
20-10-2025 10:47 AM
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It will hide your plusnet account name, you will keep your static IP Address.
So rather <username>.plus.com it will be <IP Address>.plus.com
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Curious - how can I tell if I have a static public IP address
20-10-2025 1:45 PM
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I suppose it might be a good idea to switch the rDNS to <IP Address>.plus.com. Do I need to say what my username is?
Now that I know I have a static IP address, do I need to be concerned about the information on A&A's support pages at https://support.aa.net.uk/VoIP_Firewall - they say they don't recommend leaving port 5060 open. Am I to assume that doing nothing in the router means that it is open?
I have switched off uPnP in the router and SIP ALG is disabled. Am I open to security issues?
Apologies for all the questions. I really do appreciate those who give of their time and this forum is one of the reasons which keeps me renewing with Plusnet. So many helpful and knowledgeable people.
Re: Curious - how can I tell if I have a static public IP address
20-10-2025 1:53 PM - edited 20-10-2025 1:54 PM
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Hopefully someone from support will read this thread and send you a PM to arrange your rDNS name.
@MisterW would be the best person to answer those questions regarding VoIP, I dropped having a landline phone number when I went Full Fibre so not really looked into ATA setup.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Curious - how can I tell if I have a static public IP address
20-10-2025 1:54 PM
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Now that I know I have a static IP address, do I need to be concerned about the information on A&A's support pages at https://support.aa.net.uk/VoIP_Firewall - they say they don't recommend leaving port 5060 open. Am I to assume that doing nothing in the router means that it is open?
That is only applicable if your VOIP device is using a public IP, yours isnt, its using a private IP via NAT. All that's required is for your VOIP device to use the 'NAT keep alive' setting to keep the connection open between your device and the A & A server.
I have switched off uPnP in the router and SIP ALG is disabled. Am I open to security issues?
No.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Curious - how can I tell if I have a static public IP address
20-10-2025 2:04 PM
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@MisterW Thank you. That is reassuring.
Re: Curious - how can I tell if I have a static public IP address
21-10-2025 2:47 PM
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Hi @Annie
I'll send you a private message to try and get you some help with this.
Could you take a look at your community inbox and get back to me when you get a chance?
Thanks
Ali
Re: Curious - how can I tell if I have a static public IP address
22-10-2025 4:52 PM - edited 22-10-2025 4:56 PM
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One way or another this curious topic keeps on cropping up. When it does the replies appear contradictory to me.
@Dan_the_Van wrote:
shows my hostname as <username>.plus.com if that's relevant.
This indicates you have a static IP Address, a dynamic would be something like depending on IP Address.
Example - 1.0.147.147.dyn.plus.net
You can get your rDNS changed if required, just make a request here
OK. So why would somebody be on a static IP address - leaving aside the obvious (that they have asked for/paid for one) ?
My IP has, I believe, been err... 'stationary' for many years (confirmed same IP as October 2020), though I have never needed, requested or paid for a 'static IP'. Nor has it ever been shown in my PN account that I have one. Long ago it used to change from time to time.
Previously my rDNS account name was shown (<username>.plus.com) until like many others, mainly a few years ago, I requested it be changed to not show my account name (now <IP Address>.plus.com ).
I think I have seen a possible explanation previously, but I seem to have forgotten it. 😊
Re: Curious - how can I tell if I have a static public IP address
22-10-2025 5:12 PM
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@pvmb two possible explanations
1) back in the old days, you had a dialup account. You were able to request the ability to register a second phone number to allow access whne away from home. A static IP was automatically applied to the account to prevent connection from both places simultaneously.
2) your account is old enough to still have the 'Broadband firewall' facility , and you have it enabled. Again a static IP is automatically applied to enable the firewall functionality.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Curious - how can I tell if I have a static public IP address
22-10-2025 11:22 PM - edited 22-10-2025 11:23 PM
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...Thanks. No. 2 seems to be the answer (must try to remember it):
Firewall is currently on and set to "Block common ports except HTTP and HTTPS"
Re: Curious - how can I tell if I have a static public IP address
23-10-2025 10:59 AM - edited 23-10-2025 11:02 AM
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deleted
Re: Curious - how can I tell if I have a static public IP address
23-10-2025 4:01 PM
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There was also a point up to around 20 years ago that we didn't offer dynamic IP addresses on broadband and everyone got a static IP. That's why I've had the same static IP since I started at Plusnet.
Enterprise Architect - Network & OSS
Plusnet Technology
Re: Curious - how can I tell if I have a static public IP address
23-10-2025 4:21 PM
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Think I have been here longer than 20 years, but initially on dial-up and do not recall having a static then. When I went onto ADSL, it was optional.
Somehow, you must have ducked the big static IP shuffle ... I recall mine being changed years ago!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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