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Crappy service when becoming a e-mail and domain only customer

choppy
Dabbler
Posts: 18
Registered: ‎19-01-2016

Re: Crappy service when becoming a e-mail and domain only customer

Not sure what a terminal window is, but will treble check everything, the message is the same one I've been getting since all this started, like I have said, except for when one of your colleagues remoted my mac non of our settings have been changed from the ones we have always used
choppy
Dabbler
Posts: 18
Registered: ‎19-01-2016

Re: Crappy service when becoming a e-mail and domain only customer

Spooky (BOO)
when I opened mail I found that there where no messages in my out-box, the test ones that were in there were found sitting in my sent box timed at 12:25 and 2 x 15:58
I have sent another which just flew away
I have no idea why this should now happen,
NOW to test the wifes acct's on the pc
choppy
Dabbler
Posts: 18
Registered: ‎19-01-2016

Re: Crappy service when becoming a e-mail and domain only customer

hooray (whispered because I'm afraid to shout in case it doesn't last) 
Put the wifes settings back to how they were and have managed to send test between us from there so it looks like we are up and running.  Not bad, only 18 days to do what I had presumed would be a seamless switch from broadband to email and hosting.  Now to get those e-mails replied to.
Thanks peeps
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: Crappy service when becoming a e-mail and domain only customer

Glad to hear it's sorted Smiley

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵