Cost of new line
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- Re: Cost of new line
23-04-2020 4:56 PM
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looking to get my drop cable exchanged from the pole to the house, any idea on cost?
Fixed! Go to the fix.
Re: Cost of new line
23-04-2020 7:57 PM
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Even in normal times, AFAIK Openreach don't change dropwires "on request".
If it's faulty it'll be replaced free of charge.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Cost of new line
24-04-2020 3:43 PM
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Re: Cost of new line
27-04-2020 8:16 PM
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Hi @LaurenB,
Can I not pay to have a new line fitted to replace my current one from the pole to the house?.
Re: Cost of new line
27-04-2020 11:16 PM
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What is the problem with the existing one?
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Cost of new line
28-04-2020 7:27 AM
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This topic has been moved from Fibre to Everything Else
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Re: Cost of new line
28-04-2020 12:40 PM
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Thanks for getting back to us @Ne0
I'm afraid this isn't something we can request either for free or paid.
Re: Cost of new line
28-04-2020 10:01 PM
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Thanks, I will contact OpenReach.
I'm planning for an extension to the house and the line connects directly to the wall I will be taking away, so save the the hassle and have a new line fitted to a new point of the house not to interrupt my services.
Since the cable and drop in is all on the same wall it all need to be renewed and drilled elsewhere.
28-04-2020 10:31 PM
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@Ne0 https://www.openreach.com/network-services/altering-our-network
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Cost of new line
28-04-2020 10:39 PM
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Fab, thanks for the link saved me hours searching their website!
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