Cooling off period?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Everything else
- :
- Re: Cooling off period?
Cooling off period?
22-02-2017 1:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
From which point does the above start please?
Regards
Re: Cooling off period?
22-02-2017 1:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The day you order.
Re: Cooling off period?
22-02-2017 1:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Cooling off period?
22-02-2017 10:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there @betel23
Just to confirm with a staff response, your 14 day cooling off period starts from the day after you either sign up/create an account with us, or agree to a new contract.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Cooling off period?
23-02-2017 12:56 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have responded to replies.
Thanks'
Re: Cooling off period?
23-02-2017 1:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
betel23 wrote:
From which point does the above start please?
Regards
Whilst the posters above are correct, it is 14 days from the day after you placed the order. I'd also like to ask what it is that's prompting you to think about cancellation and ask if you require any help or support @betel23?
Re: Cooling off period?
23-02-2017 2:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
All done!!
Thanks' to all..
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Everything else
- :
- Re: Cooling off period?