Cooling off period?

[#1]

From which point does the above start please?

Regards

[#2]

The day you order.

[#3]

With broadband it's the day after the order was placed.

[#4]

Hi there @betel23

Just to confirm with a staff response, your 14 day cooling off period starts from the day after you either sign up/create an account with us, or agree to a new contract.

[#5]

Have responded to replies.

Thanks'

[#6]

betel23 wrote:

From which point does the above start please?

Regards

Whilst the posters above are correct, it is 14 days from the day after you placed the order. I'd also like to ask what it is that's prompting you to think about cancellation and ask if you require any help or support @betel23?

[#7]

All done!!

Thanks' to all..