Content on forum is archived?
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Content on forum is archived?
25-11-2025 5:50 PM
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I'm trying to view an old topic i have saved in my bookmarks:
http://community.plus.net/forum/index.php/topic,126148.0.html
The forum says it's been archived. Since when? And how do we access this archive? I don't remember Plusnet/BT ever telling us they were going to remove all of our years worth of content so we could never see it again.
You may recall some years ago I posted a topic about the birth of 7up jnr and I've been unable to find that for ages too.
@bobpullen you generally have the answers to everything..
Re: Content on forum is archived?
25-11-2025 6:06 PM
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@7up You obviously have not been paying attention to the community announcements board......
This happened in September last year, I would say that it is actually a deletion of old posts. As far as I know they are not recoverable.
Re: Content on forum is archived?
25-11-2025 6:06 PM
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@7up This happened over weekend prior to 02/09/2024 - I think we lost over 500k posts from the 'Help with my Plusnet services' boards alone - don't know about any others.
Re: Content on forum is archived?
26-11-2025 9:03 AM
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This is @James_B ’s space. I seem to recall a suggestion that articles might be capable of being restored on a case by case basis … but it’s over a year since this was all discussed.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Content on forum is archived?
26-11-2025 10:25 AM
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Hi @7up,
I've reinstated the linked post from the archive for you.
Feel free to send me a PM if there is anything else you need access to.
James
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