Classic FTP on Freenetname

[#1]

Hi, this is my first post on here, us old timers from Freenetname are feeling very neglected on the thinkbroadband forum these days
anyway...
I'm using Classic FTP on a Mac to update a website that is hosted on my Freenetname account, although I can upload data without any problems, I don't seem to be able to delete any of the files that aren't required anymore and get the following message:
Unable to delete directory "folder name"
Doesn't make sense to me, what am I missing, anybody know why this may be so?
cheers
Colin

[#2]

A warm welcome to the forum Colin.

[#3]

Welcome to the Community. I've just replied to your post over on TBB, I'll go grab my reply and paste it in here:

Quote

Not sure why that would happen if I'm honest, does the folder have a .htaccess file or any other hidden files in there? If you'd like to PM me an example of the folder you're trying to delete I'll take a look.

[#4]

Quote from: Chris

Not sure why that would happen if I'm honest, does the folder have a .htaccess file or any other hidden files in there?

cheers for the welcome and ta for the reply chris,
i'll just have to reopen it and have a look, gimme a minute

[#5]

I can't see any hidden files, although I'm not sure if Classic ftp would show them. all i can see are a bunch of folders and various html, htm files and one file called feed.xml which I'm not sure what that does

[#6]

OK, if you can raise a ticket with a list of the folders you want deleting I'll try and get this pushed through from here for you and find out what's going on.

[#7]

EDIT
the ticket number is ID: 31239670
nice one, thanks chris

[#8]

chris, I believe the problem lays with Classic FTP program as I've managed to make the edits without a hitch using Dreamweaver
I've just updated the ticket saying this too.

[#9]

OK thanks for the update, didn't notice the ticket ID on there earlier. I'll take a look when I'm back in the office tomorrow morning.