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Changing Static IP

Newbie
Posts: 5
Thanks: 1
Registered: ‎18-10-2016

Changing Static IP

Hey,

 

how do i change my static ip. i have it for a few years now and want to renew it with another IP if possible. I still want to keep a static ip but want to change what the address is to another one.

 

Thank You

Dave

Tags (2)
6 REPLIES 6
Moderator
Moderator
Posts: 24,630
Thanks: 4,442
Fixes: 1,131
Registered: ‎11-01-2008

Re: Changing Static IP


Moderators Note


This topic has been moved from Fibre to Everything Else

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Newbie
Posts: 1
Registered: ‎16-05-2020

Re: Changing Static IP

I need the same thing. I want to change my ip address, but I can't.

There is a "Configure Static IP" link/button - that doesn't work.

Plusnet Help Team
Plusnet Help Team
Posts: 18,031
Thanks: 5,769
Fixes: 964
Registered: ‎21-04-2017

Re: Changing Static IP

Thanks for getting in touch.

I've raised support tickets onto your accounts you can make your requests on.

@mason64 the ticket's Here and @gt0872 it's Here. I hope this helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Grafter
Posts: 27
Thanks: 1
Registered: ‎07-06-2020

Re: Changing Static IP

In your account under add ons select delete static IP. Once deleted you can request a new one which will cost £5 (one off fee). The new IP should be working within minutes.

😮NOTE TO ALL> When you use a plusnet static IP they will add your username the the IP address. I think this is a massive breach of privacy!! And they do not tell you that they have done it. It's fine if your account name is ABC123 but a lot of users may use there real name or age within the account name. So if you have a static IP from plusnet you can be very accurately be personalised when searching on the internet. If you ask Plusnet they will anonymise the IP address with the word plus.com at the end rather than your name. 

Grafter
Posts: 27
Thanks: 1
Registered: ‎07-06-2020

Re: Changing Static IP

Once you have read the notice warning above please click LIKE so it stands out for other users to read. 👇

Grafter
Posts: 27
Thanks: 1
Registered: ‎07-06-2020

Re: Changing Static IP

Forgot to say.... If you want to check it visit this website whatismyipaddress.com/ip/

and enter your plusnet static IP address at the end of the the last trailing / 

You will then see your plusnet username which can be traced back to your account here. Try IT