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Cant access hosted website

cordsupport
Newbie
Posts: 3
Registered: ‎19-01-2011

Cant access hosted website

Hi,
My domain name is hosted by plusnet. I wished to protect the contents so I could upload a website I am developing so created  .htaccess and .htpasswd files which were uploaded to htdocs. Can not now browse to the site - comes up with a 404 error. Have deleted the .htaccess and .htpasswd files but still cant access from a browser. Its almost as if the DNS entry has disappeared. Antbody got any ideas this is rapidly driving me mad.
Harry
4 REPLIES 4
spraxyt
Superuser
Superuser
Posts: 10,063
Thanks: 1,369
Fixes: 75
Registered: ‎06-04-2007

Re: Cant access hosted website

Does /htdocs contain an index.htm file? Have you checked whether DNS has lost its domain entry? Can you browse to the site using its account username address?
David
cordsupport
Newbie
Posts: 3
Registered: ‎19-01-2011

Re: Cant access hosted website

spraxyt,
Yes I can browse to the location using the username.isp but attempts to get there using the domain name fail miserably. That is why I suspect the DNS entry is lost. How do I check this?
prichardson
Grafter
Posts: 1,503
Thanks: 1
Registered: ‎05-04-2007

Re: Cant access hosted website

Checks show the last time any changes were made to your domain was in 2007.
Your domain is pointing to a directory called index1, which doesn't exist.
Your websites files should be uploaded to /htdocs/index1/
I have no indication on if this directory exited previously, but as no changes have been made to your domain settings and you report it was working, I can only assume the index1 directory has been deleted.
cordsupport
Newbie
Posts: 3
Registered: ‎19-01-2011

Re: Cant access hosted website

Phil
Thanks can now access by using the domain name. Dont understand though what has changed as FileZilla never showed index1 before (less than a few hours ago) but now does so. Any  idea how the change has come about?