Cannot transfer in a domain
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Cannot transfer in a domain
08-03-2011 2:12 PM
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I am trying to transfer in a domain but whenever I fill in the form, I get the message:
There's a problem with your details
Please enter a name or company name as the registrant
However, there is no field to put in registrant name!! I have tried filling in all the fields but keep getting this error.
I logged this with PN support yesterday morning but no reply as yet, so thought I would try here to see if anyone knows anything that might help.
Amanda
Re: Cannot transfer in a domain
08-03-2011 2:27 PM
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Did you select the appropriate type from the drop-down?
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Cannot transfer in a domain
08-03-2011 3:55 PM
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Re: Cannot transfer in a domain
08-03-2011 5:53 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Cannot transfer in a domain
08-03-2011 6:41 PM
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Yes, it already exists and yes I want a full transfer in.
Amanda
Re: Cannot transfer in a domain
08-03-2011 6:55 PM
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It is far cheaper to keep the registration where it is (or move it to one of the many cheaper domain registration companies - I use www.daily.co.uk) and just arrange hosting on your account. For example, daily charge £2.95/year + VAT = £7.08 for 2 years.
Re: Cannot transfer in a domain
08-03-2011 7:15 PM
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Re: Cannot transfer in a domain
08-03-2011 7:47 PM
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Re: Cannot transfer in a domain
14-03-2011 9:06 AM
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Amanda
Re: Cannot transfer in a domain
14-03-2011 4:53 PM
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I've just checked your account and there's three domains hosted there; whois lookups on all three are showing our nameservers as well so it all looks good from this end. Is there another domain you're needing moved over at the moment?
Re: Cannot transfer in a domain
14-03-2011 8:12 PM
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Many thanks - it all finally got resolved this afternoon. Something about automatic updates/changes not happening for some reason.
Amanda
Re: Cannot transfer in a domain
15-03-2011 12:28 PM
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This should be going through OK now to my catch-all surely?
![Huh Huh](/html/@E2297E1574AC8AB2FE5882A8865382BF/images/emoticons/huh.gif)
This is the error:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
amanda@nctplymouthandwestdevon.org.uk
SMTP error from remote mail server after RCPT TO:<amanda@nctplymouthandwestdevon.org.uk>:
host mx-ironport.core.plus.net [84.92.1.97]: 550 #5.1.0 Address rejected amanda@nctplymouthandwestdevon.org.uk
Re: Cannot transfer in a domain
18-03-2011 1:58 PM
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Quote from: mooer Thanks for the tip - I am on Premier option 1 so I can host up to 5 domains for free.
My understanding is that while hosting of up to 5 domains is free, only one of the five will get free registration renewal and that you will have to pay the very expensive Plusnet charge for renewal of the others.
You need to take note of Peter's advice in reply #5
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Cannot transfer in a domain
18-03-2011 2:02 PM
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I suspect the email was down to DNS updating, has that sorted itself out now?
Re: Cannot transfer in a domain
19-03-2011 7:51 PM
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Amanda
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