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Cannot access my inbox.com webmail

K1B0
Newbie
Posts: 3
Registered: ‎26-09-2019

Cannot access my inbox.com webmail

As of this morning I cannot access my wm56.inbox.com webmail via +net. I can access it on my phone if I switch on mobile data.

When I do click on it through +Net it takes me to:

http://failed.billing.plus.net/apps/payment/failed

 

Which shows me:

 

 
The account has no invoice in Failed Billing

For help or further information, please contact us online.

© Plusnet plc All Rights Reserved. E&OE

 

Which is nothing to do inbox.com.

4 REPLIES 4
K1B0
Newbie
Posts: 3
Registered: ‎26-09-2019

Re: Cannot access my inbox.com webmail

Appears to be an back end issue at +Net. Interestingly I've just come out of my discounted period...

https://community.plus.net/t5/My-Account-Billing/http-failed-billing-plus-net-apps-payment-failed/m-...

K1B0
Newbie
Posts: 3
Registered: ‎26-09-2019

Re: Cannot access my inbox.com webmail

Poking @Gandalf 

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 19,320
Thanks: 6,524
Fixes: 1,076
Registered: ‎21-04-2017

Re: Cannot access my inbox.com webmail

Thanks for getting in touch @K1B0 I'm sorry for the delayed response and you're having issues loading a particular website. Unfortunately it doesn't look like your thread was pulled through our internal system correctly for us to respond to and I've been out of the office for 4-5 days. Are you still seeing issues with this?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
dvorak
Moderator
Moderator
Posts: 25,553
Thanks: 4,764
Fixes: 1,207
Registered: ‎11-01-2008

Re: Cannot access my inbox.com webmail


Moderators Note


This topic has been moved from Tech Help to Everything Else.

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