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Cancel BT Sport via Sky

shamus
Grafter
Posts: 147
Thanks: 4
Registered: ‎13-08-2007

Cancel BT Sport via Sky

Hi, I would like to cancel my BT Sport subscription please as I no longer have Sky.

Many thanks.

7 REPLIES 7
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,934
Thanks: 418
Fixes: 98
Registered: ‎22-01-2018

Re: Cancel BT Sport via Sky

Hiya @shamus

 

Thanks for getting in touch, I appreciate it and I would be happy to help with this. 

 

You can remove this online through your member centre, or alternatively you can add your request to the ticket here, and come back to me on this thread so I can pick this up for you.  

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
shamus
Grafter
Posts: 147
Thanks: 4
Registered: ‎13-08-2007

Re: Cancel BT Sport via Sky

Hi Samantha,
I have updated the ticket as I couldn't find the option in the member centre. Hope this is ok?
Many thanks
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,934
Thanks: 418
Fixes: 98
Registered: ‎22-01-2018

Re: Cancel BT Sport via Sky

Ta for getting back to me @shamus, I have picked that up for you and updated the ticket. 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
shamus
Grafter
Posts: 147
Thanks: 4
Registered: ‎13-08-2007

Re: Cancel BT Sport via Sky

@SammyM I have just got my latest bill and I am still being charged for BT Sport.
Any chance you can take a look and let me know what is going on?
Many thanks.
TheMightyAJ
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,511
Fixes: 126
Registered: ‎26-03-2018

Re: Cancel BT Sport via Sky

Hey @shamus,

I'm very sorry to see that didn't go through properly. I've processed this again and it should be removed now. I'll add a credit onto the account to cover the charge, if that's okay?

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
shamus
Grafter
Posts: 147
Thanks: 4
Registered: ‎13-08-2007

Re: Cancel BT Sport via Sky

Hi @TheMightyAJ,
That will be fine.
Many thanks for the quick response.
Have a great weekend,
Shaun
TheMightyAJ
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,511
Fixes: 126
Registered: ‎26-03-2018

Re: Cancel BT Sport via Sky

No worries Shaun, glad I could help! Thanks and you enjoy your weekend too!

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team