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Can't transfer domain out.

westerner
Newbie
Posts: 2
Registered: ‎02-11-2007

Can't transfer domain out.

I have been trying to transfer my domain out, but the page just comes up with an error. I raised a ticket and the first reply indicated this was a replicateable error. Then a later reply says about changing the tag manually, but nothing for 3 days now.
Why don't the replies from PN staff talk to me, instead of about me?
Why don't their replies give instructions for the next step?
What is being done to sort this problem?
3 REPLIES 3
Midnight_Caller
Rising Star
Posts: 4,154
Thanks: 9
Fixes: 1
Registered: ‎15-04-2007

Re: Can't transfer domain out.

Hi, I have sent a PM to Bob Pullen for you to have a look.
westerner
Newbie
Posts: 2
Registered: ‎02-11-2007

Re: Can't transfer domain out.

Thanks, I think.
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,877
Thanks: 2,479
Fixes: 168
Registered: ‎04-04-2007

Re: Can't transfer domain out.

Sorry about the delay. the team that deal with these requests won't be back in until Monday, I've set myself a reminder to chase it up on Monday.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵