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Can't send emails

morag11
Newbie
Posts: 1
Registered: Tuesday

Can't send emails

I can't send emails from either my phone or webmail. I receive an error message of failed and its says "sender rejected, blacklisted from local policy. Can anyone help please?

1 REPLY 1
Leanne_T
Plusnet Help Team
Plusnet Help Team
Posts: 67
Thanks: 71
Fixes: 2
Registered: ‎10-12-2024

Re: Can't send emails

Morning @morag11 

Thanks for coming back to the community. 

I'd recommend running a virus/malware scan on your device and updating your password. Once you have done this and if you still have the same error, please send me a private message with a screenshot of the error message/non-delivery report and the email address affected and we will help you further.

Speak to you soon Smiley

Leanne.