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Can't run the BT Speedtester - flash not supported in my browser

Community Veteran
Posts: 38,460
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Registered: ‎15-06-2007

Can't run the BT Speedtester - flash not supported in my browser

so what are the alternatives

12 REPLIES
Community Veteran
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Re: Can't run the BT Speedtester - flash not supported in my browser

Is this any use to you @Oldjim

http://www.meter.net/

Community Veteran
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Re: Can't run the BT Speedtester - flash not supported in my browser

not if I want to raise a fault or check my IP  Profile

if I just want speed test I use the TBB one

Browni
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Re: Can't run the BT Speedtester - flash not supported in my browser

You can check your IP profile here.

I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy
Community Veteran
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Registered: ‎15-06-2007

Re: Can't run the BT Speedtester - flash not supported in my browser

interesting but very odd - it reports this

The current Downstream BRAS rate is: 50.17 Mbps
The current Upstream BRAS rate is: 20 Mbps

but my sync speed is 54.19

this would explain the rather low speed test results

jab1
Seasoned Champion
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Re: Can't run the BT Speedtester - flash not supported in my browser

That tool reports my d/s BRAS as 8.53 - as does the BT test, but RSL reports my connection speed as 9.67

John
Browni
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Re: Can't run the BT Speedtester - flash not supported in my browser

88.2% for ADSL is fine according to Kitz, Jim's profile is rather odd though.

I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy
SpendLessTime
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Re: Can't run the BT Speedtester - flash not supported in my browser

Install chrome and just use it for the BT speedtest 

Community Veteran
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Re: Can't run the BT Speedtester - flash not supported in my browser

@MatthewWheeler

can you run a GEA Test on my line please

Plusnet Help Team
Plusnet Help Team
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Re: Can't run the BT Speedtester - flash not supported in my browser

GEA test below

 

Test Outcome Pass
Test Outcome Code GTC_FTTC_SERVICE_0003
Description No problem found, OAM test is not currently supported on this line.
Main Fault Location OK
Sync Status In Sync
Downstream Speed 51.8 Mbps
Upstream Speed 10.1 Mbps
Appointment Required N
Fault Report Advised N
NTE Power Status PowerOn
Voice Line Test Result Pass
Bridge Tap Not Detected
Repetitive Electrical Impulse Noise Not Detected
Estimated Line Length In Metres 730.7
Upstream Rate Assessment Reasonable
Downstream Rate Assessment Good
Interference Pattern Regular Interference Observed Daily
Service Impact No Impact Observed
Interference Duration Longest Occurrence ; 00:00 to 23:45
Interference Location Customer Premise
Interference Observed In Days 14
Home Wiring Problem Not Detected
Downstream Policing Discard Rate 0.0
Customer Traffic Level Upstream and Downstream Traffic Detected
Technology VDSL
Profile Name 0.128M-80M Downstream 3dB, Retransmission High - 0.128M-20M Upstream, Error Protection Off
Time Stamp 2017-05-28T10:15:00
Parameters MIN MAX AVG
Down Stream Line Rate 48.3 Mbps 54.1 Mbps 50.2 Mbps
Up Stream Line Rate 7.6 Mbps 11.0 Mbps 8.5 Mbps
Up Time 0.0 Sec 900.0 Sec 896.9 Sec
Retrains 0.0 1.0 0.0
Current and Last 15 Minute Bin Performance
Parameters Last Traffic Count(Upto 15 mins) Current Traffic Count(Upto 15 mins)
Start Time Stamp 2017-06-10T08:36:54Z 2017-06-10T08:51:54Z
Ingress Code Violation 64 57
Egress Code Violation 0 0
Errored Seconds 0 0
Severely Errored Seconds 0 0
Unavailable Seconds 0 0
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Community Veteran
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Re: Can't run the BT Speedtester - flash not supported in my browser

thanks @MatthewWheeler interesting the reported downstream speed is less than that reported by the router which is apparently a function of the retransmission high setting

also how do they decide that there is regular interference on the customers premises

I agree that there is constant interference but this is down to the very low noise margin of 1.4dB downstream and 2.8dB upstream showing up on the FEC errors

downstream about 13000 FEC per minute and upstream about 300 FEC per minute

I suspect that a resync may be called for

Plusnet Help Team
Plusnet Help Team
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Re: Can't run the BT Speedtester - flash not supported in my browser

If I'm honest I'm not 100% sure.

The data used to determine it is on Openreachs end and we can't see it.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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Re: Can't run the BT Speedtester - flash not supported in my browser

done a resymc

Connection speed (kbps): 50149 8004
SNR margin (dB): 3.4 6.2

IP Profile now about 46 so will see how long before the DLM reacts as the FEC errors have dropped drastically