Can't run the BT Speedtester - flash not supported in my browser

[#1]

so what are the alternatives

[#2]

Is this any use to you @Oldjim

http://www.meter.net/

[#3]

not if I want to raise a fault or check my IP  Profile

if I just want speed test I use the TBB one

[#4]

You can check your IP profile here.

[#5]

interesting but very odd - it reports this

The current Downstream BRAS rate is: 50.17 Mbps
The current Upstream BRAS rate is: 20 Mbps

but my sync speed is 54.19

this would explain the rather low speed test results

[#6]

That tool reports my d/s BRAS as 8.53 - as does the BT test, but RSL reports my connection speed as 9.67

[#7]

88.2% for ADSL is fine according to Kitz, Jim's profile is rather odd though.

[#8]

Install chrome and just use it for the BT speedtest 

[#9]

@MatthewWheeler

can you run a GEA Test on my line please

[#10]

GEA test below

Test Outcome	Pass
Test Outcome Code	GTC_FTTC_SERVICE_0003
Description	No problem found, OAM test is not currently supported on this line.
Main Fault Location	OK
Sync Status	In Sync
Downstream Speed	51.8 Mbps
Upstream Speed	10.1 Mbps
Appointment Required	N
Fault Report Advised	N
NTE Power Status	PowerOn
Voice Line Test Result	Pass
Bridge Tap	Not Detected
Repetitive Electrical Impulse Noise	Not Detected
Estimated Line Length In Metres	730.7
Upstream Rate Assessment	Reasonable
Downstream Rate Assessment	Good
Interference Pattern	Regular Interference Observed Daily
Service Impact	No Impact Observed
Interference Duration Longest Occurrence	; 00:00 to 23:45
Interference Location	Customer Premise
Interference Observed In Days	14
Home Wiring Problem	Not Detected
Downstream Policing Discard Rate	0.0
Customer Traffic Level	Upstream and Downstream Traffic Detected
Technology	VDSL
Profile Name	0.128M-80M Downstream 3dB, Retransmission High - 0.128M-20M Upstream, Error Protection Off
Time Stamp	2017-05-28T10:15:00

Parameters	MIN	MAX	AVG
Down Stream Line Rate	48.3 Mbps	54.1 Mbps	50.2 Mbps
Up Stream Line Rate	7.6 Mbps	11.0 Mbps	8.5 Mbps
Up Time	0.0 Sec	900.0 Sec	896.9 Sec
Retrains	0.0	1.0	0.0

Current and Last 15 Minute Bin Performance
Parameters	Last Traffic Count(Upto 15 mins)	Current Traffic Count(Upto 15 mins)
Start Time Stamp	2017-06-10T08:36:54Z	2017-06-10T08:51:54Z
Ingress Code Violation	64	57
Egress Code Violation	0	0
Errored Seconds	0	0
Severely Errored Seconds	0	0
Unavailable Seconds	0	0

[#11]

thanks @MatthewWheeler interesting the reported downstream speed is less than that reported by the router which is apparently a function of the retransmission high setting

also how do they decide that there is regular interference on the customers premises

I agree that there is constant interference but this is down to the very low noise margin of 1.4dB downstream and 2.8dB upstream showing up on the FEC errors

downstream about 13000 FEC per minute and upstream about 300 FEC per minute

I suspect that a resync may be called for

[#12]

If I'm honest I'm not 100% sure.

The data used to determine it is on Openreachs end and we can't see it.

[#13]

done a resymc

Connection speed (kbps): 50149 8004
SNR margin (dB): 3.4 6.2

IP Profile now about 46 so will see how long before the DLM reacts as the FEC errors have dropped drastically