Can't log in to Portal
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Can't log in to Portal
20-08-2018 7:08 PM
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Re: Can't log in to Portal
21-08-2018 9:38 AM
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Hi @thejudge,
I can't seem to replicate the problem you're having.
If it works in Chrome it should work in Firefox but if there is Java Script disabling on the browser then it might have some problems. Are you using a booked marked link? Does the same thing happen browsing from the 'home page > my account > broadband, phone and TV', what version of Firefox is it you're using?
Unfortunately the pop up won't be able to be removed.
Re: Can't log in to Portal
21-08-2018 4:08 PM
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Re: Can't log in to Portal
21-08-2018 4:19 PM
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OK, this just in:
I have two backup Firefox profiles and I don't have this problem with either of them.
Can I narrow down what in my main profile could be causing the problem and change/delete just that? I hate the thought of having to start from a whole new profile.
Re: Can't log in to Portal
21-08-2018 4:45 PM
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How odd. I would imagine you can cross reference the profiles to see what's different, but I've never done it myself. Do you use a specific profile manager or the Mozilla one? From what I've just found Mozilla have an application to manage profiles I don't know if that would be of use.
Re: Can't log in to Portal
24-08-2018 9:54 PM
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