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Call 'on hold' music.

TelegramSam
Newbie
Posts: 9
Registered: ‎01-02-2019

Call 'on hold' music.

Does anyone know what tracks are in the Plusnet 'on-hold' music?

 

Shazam fails to correctly identify any except 'Circles' by Darko Saric

22 REPLIES 22
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,518
Thanks: 535
Fixes: 149
Registered: ‎27-04-2007

Re: Call 'on hold' music.

Hi there,

 

I'm not sure but I'm more than happy to ask around and find out for you!

 

It's unlikely I'd be able to do that until Monday so I'll give you a shout when I know more. 

 

Adam 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
198kHz
Seasoned Hero
Posts: 5,519
Thanks: 2,431
Fixes: 36
Registered: ‎30-07-2008

Re: Call 'on hold' music.

Have you tried SoundHound?

If you want the best seat in the house, move the cat
FTTC 40/10   Billion 8800NL
BT technician (Retired)
billnotben
Community Veteran
Posts: 7,555
Thanks: 2,068
Fixes: 2
Registered: ‎23-09-2010

Re: Call 'on hold' music.

The last time I listened to that cack they played the Human Leagues "Don't you want me" which was very apt.

TelegramSam
Newbie
Posts: 9
Registered: ‎01-02-2019

Re: Call 'on hold' music.

Yes, that got none.

TelegramSam
Newbie
Posts: 9
Registered: ‎01-02-2019

Re: Call 'on hold' music.

At that time all of the artists were from Yorkshire....

TelegramSam
Newbie
Posts: 9
Registered: ‎01-02-2019

Re: Call 'on hold' music.

Hi Adam,

 

Any news ?

OllieC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: Call 'on hold' music.

Hi TelegramSam@

 

I have spoken with Adam and he has stated he will chase this up again for you tomorrow as he hasn't been provided an update yet.

 

Kind Regards

 

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,518
Thanks: 535
Fixes: 149
Registered: ‎27-04-2007

Re: Call 'on hold' music.

Just letting you know that I've spoken with the operations team responsible for the call systems. They're a busy bunch at the moment so it might take us a bit to find out but they've said they're going to get back to me about it ASAP. 

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 Adam Walker
 Plusnet Help Team
TelegramSam
Newbie
Posts: 9
Registered: ‎01-02-2019

Re: Call 'on hold' music.

Thanks for the update !!

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 23,570
Thanks: 8,400
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Registered: ‎21-04-2017

Re: Call 'on hold' music.

No problem, Adam's out of the office tonight but I'm sure he'll update you when he knows more.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
TelegramSam
Newbie
Posts: 9
Registered: ‎01-02-2019

Re: Call 'on hold' music.

Hi Adam,

 

Any news ?

Mads
Seasoned Champion
Posts: 1,873
Thanks: 197
Fixes: 79
Registered: ‎06-08-2018

Re: Call 'on hold' music.

Hey @TelegramSam,

 

No news just yet. We'll update you when we hear anything.

 

Thank you.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team


TelegramSam
Newbie
Posts: 9
Registered: ‎01-02-2019

Re: Call 'on hold' music.

Hi,

 

Any news?

TelegramSam
Newbie
Posts: 9
Registered: ‎01-02-2019

Re: Call 'on hold' music.

Hi,

 

Any news ?Huh