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Call 'on hold' music.

TelegramSam
Newbie
Posts: 9
Registered: ‎01-02-2019

Call 'on hold' music.

Does anyone know what tracks are in the Plusnet 'on-hold' music?

 

Shazam fails to correctly identify any except 'Circles' by Darko Saric

22 REPLIES 22
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,885
Thanks: 883
Fixes: 221
Registered: ‎27-04-2007

Re: Call 'on hold' music.

Hi there,

 

I'm not sure but I'm more than happy to ask around and find out for you!

 

It's unlikely I'd be able to do that until Monday so I'll give you a shout when I know more. 

 

Adam 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
198kHz
Seasoned Hero
Posts: 5,732
Thanks: 2,780
Fixes: 41
Registered: ‎30-07-2008

Re: Call 'on hold' music.

Have you tried SoundHound?

Murphy was an optimist
Zen FTTC 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)
billnotben
Community Veteran
Posts: 7,692
Thanks: 2,170
Fixes: 2
Registered: ‎23-09-2010

Re: Call 'on hold' music.

The last time I listened to that cack they played the Human Leagues "Don't you want me" which was very apt.

TelegramSam
Newbie
Posts: 9
Registered: ‎01-02-2019

Re: Call 'on hold' music.

Yes, that got none.

TelegramSam
Newbie
Posts: 9
Registered: ‎01-02-2019

Re: Call 'on hold' music.

At that time all of the artists were from Yorkshire....

TelegramSam
Newbie
Posts: 9
Registered: ‎01-02-2019

Re: Call 'on hold' music.

Hi Adam,

 

Any news ?

OllieC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: Call 'on hold' music.

Hi TelegramSam@

 

I have spoken with Adam and he has stated he will chase this up again for you tomorrow as he hasn't been provided an update yet.

 

Kind Regards

 

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,885
Thanks: 883
Fixes: 221
Registered: ‎27-04-2007

Re: Call 'on hold' music.

Just letting you know that I've spoken with the operations team responsible for the call systems. They're a busy bunch at the moment so it might take us a bit to find out but they've said they're going to get back to me about it ASAP. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
TelegramSam
Newbie
Posts: 9
Registered: ‎01-02-2019

Re: Call 'on hold' music.

Thanks for the update !!

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,593
Thanks: 10,327
Fixes: 1,602
Registered: ‎21-04-2017

Re: Call 'on hold' music.

No problem, Adam's out of the office tonight but I'm sure he'll update you when he knows more.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
TelegramSam
Newbie
Posts: 9
Registered: ‎01-02-2019

Re: Call 'on hold' music.

Hi Adam,

 

Any news ?

Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Call 'on hold' music.

Hey @TelegramSam,

 

No news just yet. We'll update you when we hear anything.

 

Thank you.

TelegramSam
Newbie
Posts: 9
Registered: ‎01-02-2019

Re: Call 'on hold' music.

Hi,

 

Any news?

TelegramSam
Newbie
Posts: 9
Registered: ‎01-02-2019

Re: Call 'on hold' music.

Hi,

 

Any news ?Huh