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CGI login

FIXED
Richard-261
Grafter
Posts: 30
Thanks: 4
Registered: ‎03-01-2017

CGI login

Its been a while (years) since I logged into my cgi-bin space.

And yes, I've forgotten my password (idiot)

So I click the 'forgotten password' button, fill in my username and it tells me its sent me an email... which never arrives.

As I no longer need cgi-bin access, is there a simple way of removing this from my account?

Anyone?

2 strokes good - 4 strokes bad : George Orwell.
10 REPLIES 10
FishyJ
Newbie
Posts: 3
Thanks: 1
Registered: ‎08-05-2017

Re: CGI login

Hi,

 

Did you ever get a replay to this?

 

I'm having the same problem now.

 

Thanks

bobpullen
Community Gaffer
Community Gaffer
Posts: 14,877
Thanks: 2,478
Fixes: 168
Registered: ‎04-04-2007

Re: CGI login

Try the forgotten password link but enter your username in the format ccgi.<username>.plus.com (or free-online.co.uk, or force9.co.uk, depending on the format of your email address).

I can delete accounts if needs be.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

FishyJ
Newbie
Posts: 3
Thanks: 1
Registered: ‎08-05-2017

Re: CGI login

Hi, Thanks I'll try that, though I'm hoping to resurrect the dormant account.

FishyJ
Newbie
Posts: 3
Thanks: 1
Registered: ‎08-05-2017

Re: CGI login

Managed to get in now. Cheers! Thumbs_Up Smiley

Richard-261
Grafter
Posts: 30
Thanks: 4
Registered: ‎03-01-2017

Re: CGI login

Sorry I never replied to Bob. That was rude of me.

I'm having a 'clear-out' and no longer need the cgi space or the earlystocks.co.uk domain.

Is there a way to mark both of these for removal from my account please?

Richard

2 strokes good - 4 strokes bad : George Orwell.
Richard-261
Grafter
Posts: 30
Thanks: 4
Registered: ‎03-01-2017

Re: CGI login

I've found where to mark the earlystocks.co.uk domain so that is not renewed.

Just cgi to sort out now. Filling in the forgotten password link doesn't result in an email... don't know how to sort that one.

 

2 strokes good - 4 strokes bad : George Orwell.
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,877
Thanks: 2,478
Fixes: 168
Registered: ‎04-04-2007

Re: CGI login

Fix

If you raise a support ticket here then we can remove the service from your account. Feel free to give me a nudge once you've done this and I'll take a look.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Richard-261
Grafter
Posts: 30
Thanks: 4
Registered: ‎03-01-2017

Re: CGI login

Thanks Bob, I've asked the support team.

2 strokes good - 4 strokes bad : George Orwell.
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,877
Thanks: 2,478
Fixes: 168
Registered: ‎04-04-2007

Re: CGI login

Now sorted Smiley

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Richard-261
Grafter
Posts: 30
Thanks: 4
Registered: ‎03-01-2017

Re: CGI login

Bob is The Man!

Thank you

Richard.

2 strokes good - 4 strokes bad : George Orwell.