CCGI webspace "Not Authorized to View This Page [CFN #0004]"
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CCGI webspace "Not Authorized to View This Page [CFN #0004]"
10-08-2021 10:49 AM - edited 10-08-2021 10:50 AM
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I've started getting this error on my 3 CCGI-hosted websites. It happens when using the www or ccgi prefix (eg. www.strumblebandb.co.uk). With no prefix, the DNS lookup fails.
I notice that nominet whois gives the name servers as
ns1.force9.net
ns1.plusnet.co.uk 195.166.128.17
ns2.force9.net
ns2.plusnet.co.uk 212.159.13.150
The addresses for the plusnet name servers look wrong to me - I thought they were 212.159.6.9 and 212.159.6.10
I did make a stupid change in the ccgi control panel domain name manager - I added a domain name (lookoutthewindow.co.uk) that isn't registered with plusnet, which I can't now delete. Has that messed up the other sites?
Re: CCGI webspace "Not Authorized to View This Page [CFN #0004]"
10-08-2021 11:07 AM
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Sorry, I'm not sure on the ccgi issue, but on the latter part of your post, those are the nameservers that you've listed, whereas the two IP addresses you've listed (212.159.6.9 and 212.159.6.10) are the DNS resolvers. There's a difference between them and they'd normally be separate, so I don't think that's part of your issue.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: CCGI webspace "Not Authorized to View This Page [CFN #0004]"
10-08-2021 11:10 AM
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