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CCGI Platform: access and future plans

starfry
Rising Star
Posts: 277
Thanks: 10
Fixes: 1
Registered: ‎14-09-2007

CCGI Platform: access and future plans

Hello, I am sure there are a myriad of posts on these subjects. Can I just get simple answers to some questions please?
1. I see SSH is blocked to the CCGI platform - when will this be resolved?
2. In the meantime, how do I access my CCGI area to add/remove files ?
3. What is happening to the Plesk trial ?
Thanks!
7 REPLIES 7
jelv
Community Veteran
Posts: 26,786
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Registered: ‎10-04-2007

Re: CCGI Platform: access and future plans

1. They're not giving a date in case it slips, latest comment is "a few weeks". My bet is not this side of Christmas for the replacement boxes to be live.
2. FTP hasn't been blocked - you should be able to add/delete files using that.
3. Abandoned - they're building a new CCGI system instead
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
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geraldholdswort
Grafter
Posts: 26
Registered: ‎09-10-2008

Re: CCGI Platform: access and future plans

Quote from: jelv
2. FTP hasn't been blocked - you should be able to add/delete files using that.

so why can't I access my CCGI space with FTP?
jelv
Community Veteran
Posts: 26,786
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Registered: ‎10-04-2007

Re: CCGI Platform: access and future plans

Are you trying to connect from a Plusnet connection?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
geraldholdswort
Grafter
Posts: 26
Registered: ‎09-10-2008

Re: CCGI Platform: access and future plans

I'm trying to connect from a BT broadband connection - which hasn't been a problem before.
Due to circumstances, I can't get to my Plus net (Free-online) connection as I am in temporary accomodation and my connection is 200 miles away.
jelv
Community Veteran
Posts: 26,786
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Registered: ‎10-04-2007

Re: CCGI Platform: access and future plans

You have to be connected via a Plusnet connection. Plusnet ran a trial for a couple of years called RIN whereby Plusnet users connected over the BT Retail network, because of that they had to open up the CCGI FTP to the BT Retail IP ranges as there was no other way to identify them (I know all about this because I was one of the RIN trialists). The RIN trial has ended and all users returned to the normal Plusnet network, therefore the BT Retail IP ranges have been removed from those permitted. Your previous ability to FTP to CCGI was just a happy accident of the trial.
Edit: You can't have been on for a while because the RIN trial ended a few months back.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
jelv
Community Veteran
Posts: 26,786
Thanks: 990
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Registered: ‎10-04-2007

Re: CCGI Platform: access and future plans

A suggestion: Could you set up remote control of a PC on your home connection and do what you need remotely?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Chris
Legend
Posts: 17,723
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Registered: ‎05-04-2007

Re:CCGI Platform: access and future plans

Keep an eye on Service Status and this thread for the latest updates on CCGI.
If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.