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Blocked Site question

FIXED
Bamboozled
Aspiring Pro
Posts: 127
Thanks: 11
Fixes: 4
Registered: ‎30-08-2016

Blocked Site question

Hi

I am trying to access Polecompare.com (to read Fishing Pole reviews) but recently it shows me a Page saying it has been block and has the Text "pn_tasteless"

I also seem to get the options to change that decision via Plusnet but have failed to manage to get any of them done

Anyone got any advice please

Regards

5 REPLIES 5
dvorak
Moderator
Moderator
Posts: 27,796
Thanks: 5,809
Fixes: 1,401
Registered: ‎11-01-2008

Re: Blocked Site question

do you use SafeGuard?
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
MasterOfReality
Seasoned Champion
Posts: 1,640
Thanks: 250
Fixes: 57
Registered: ‎26-03-2018

Re: Blocked Site question

Hi @Bamboozled 

 

@dvorak has a good point here - can you let us know if you have Safeguard activated on your connection? 

 

Thanks, 

MoR

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team
Bamboozled
Aspiring Pro
Posts: 127
Thanks: 11
Fixes: 4
Registered: ‎30-08-2016

Re: Blocked Site question

Hi

 

Thanks for the reply and sorry about late reply

I did not know what "Safeguard" was tbh and had to look - and yes I have it turned on without knowing it - so - is that the root of my problem please ?

To be fair I dont know how a Site "get blocked"

Pornography I can understand but a non contentious one such as Pole Compare is a strange one

 

Cheers Bamboozled

Mads
Seasoned Champion
Posts: 1,873
Thanks: 197
Fixes: 79
Registered: ‎06-08-2018

Re: Blocked Site question

Hey @Bamboozled,

Thanks for getting back to us.

That may be the cause of the issue, I would suggest going through the Safeguard options and whitelisting the website you wish to browse.

Give us a nudge if this doesn't fix the issue.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team


Bamboozled
Aspiring Pro
Posts: 127
Thanks: 11
Fixes: 4
Registered: ‎30-08-2016

Re: Blocked Site question

Fix

Hi again

Yes have changed Safeguard to allow Polecompare and I can now "get it" ok

Knew nothing of Safeguard till today and didnt know therefore how to invoke it

I do now and will be aware if this happens again so many thanks for helping me solve the problem

 

Cheers bamboozled