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BT Sport too many streams

TheJayBee
Rising Star
Posts: 86
Thanks: 24
Fixes: 3
Registered: ‎26-10-2018

BT Sport too many streams

I keep getting the error too many streams on the BT Sport app when I only have one stream.

 

For example, on Apple TV I’m watching Sport 1.  At the end of the match I switch to Sport 3 to see what’s happening, watch for about a minute and then I switch to Sport 2 only to be met with the error message.

 

Definitively a bug in the BT Sport app.  Very frustrating!

 

Anyone else getting this?

2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,634
Thanks: 10,212
Fixes: 1,606
Registered: ‎21-04-2017

Re: BT Sport too many streams

From what I can see it appears you can only have a maximum of 2 streams running concurrently which may explain the error on the 3rd. Before changing channels, are you stopping the existing stream first?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
TheJayBee
Rising Star
Posts: 86
Thanks: 24
Fixes: 3
Registered: ‎26-10-2018

Re: BT Sport too many streams

There’s nothing I can do to stop a stream when changing channels within the app. The BT Sport server should see the app as one stream whatever channels I switch between.

I didn’t used to get this problem.