BT Sport Acceptance page giving Server 500 Error
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BT Sport Acceptance page giving Server 500 Error
08-09-2018 9:57 PM
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I'm trying to sign-up to the BT Sport app. goes though fine until it gets to the last page and gives the error message belwo. Is this just me or anyone else seen it?
Jon
This page isn’t working
www.plus.net is currently unable to handle this request.
Re: BT Sport Acceptance page giving Server 500 Error
09-09-2018 10:16 PM
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Still getting the same error. Anyone from PLUSNET available to help please? (Can't call at present and Chat is not available)
Thanks
Re: BT Sport Acceptance page giving Server 500 Error
10-09-2018 2:41 PM
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Hello @FZ1
I am sorry to hear you are experiencing difficulties in signing up to our BT Sport App package. I have sent you a ticket on your members portal, which I would request you to read and respond back to when you a free to do so, you can view this by Clicking Here
Please let us know when you have done this so we can assist you further. Thank you.
Re: BT Sport Acceptance page giving Server 500 Error
10-09-2018 2:45 PM
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Jon
Re: BT Sport Acceptance page giving Server 500 Error
10-09-2018 5:27 PM
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Hello @FZ1
Thank you for your response back. I have raised the task to the relevant department to provide me an update on the matter, I will be in touch once I have that information for you.
Thank you for your patience.
Re: BT Sport Acceptance page giving Server 500 Error
10-09-2018 9:23 PM
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Having same problem,phoned Plusnet,told it was a BT problem and they couldn't tell me how long it would be before it was fixed.
Not very satisfactory!
Re: BT Sport Acceptance page giving Server 500 Error
11-09-2018 12:27 PM
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Hello @Stoot
I am sorry to hear you are having the same difficulties. I am currently monitoring this issue and raised the task to the relevant team to keep me informed of any updates.
In the meantime, I have sent you a detailed email in regards to your query, you can also view this on your members portal by Clicking Here
Please let us know when you have done this so we can assist you further. Thank you.
Re: BT Sport Acceptance page giving Server 500 Error
13-09-2018 5:11 AM
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Just tried it again. Working fine now. Thanks
Re: BT Sport Acceptance page giving Server 500 Error
13-09-2018 7:44 AM
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Working now,cheers.
Shoot.
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- Re: BT Sport Acceptance page giving Server 500 Err...