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BT Internet email

FIXED
Glyn1
Newbie
Posts: 1
Registered: ‎16-07-2018

BT Internet email

I have just received an email from BT regarding a price increase in September. I have used this email address for many years since I had ADSL internet from them many years ago.

I have been with Plusnet for a few years now. As Plusnet is owned by BT why do I have to pay for email with them?

 

3 REPLIES 3
Browni
Aspiring Hero
Posts: 2,550
Thanks: 964
Fixes: 51
Registered: ‎02-03-2016

Re: BT Internet email

Doesn't really matter who owns what, if you are using a service it's pretty normal to have to pay for it!
Ex-Plusnetter now living life in the G,fast lane!
Baldrick1
Seasoned Hero
Posts: 6,173
Thanks: 2,721
Fixes: 182
Registered: ‎30-06-2016

Re: BT Internet email

Fix

@Glyn1 wrote:

I have just received an email from BT regarding a price increase in September. I have used this email address for many years since I had ADSL internet from them many years ago.

I have been with Plusnet for a few years now. As Plusnet is owned by BT why do I have to pay for email with them?

Plusnet and BT Retail are two separate companiea. The fact that both companies are owned by BT PLC is irrelevant.