Ask a question page has no ask option???
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Ask a question page has no ask option???
12-02-2018 12:11 AM
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Is it just me or should the 'ASK OUR SUPPORT TEAM A QUESTION' page actually have a way of asking a questions??? There is no link or form to raise an issue or ask a question. Can someone please explain this to me?
Also the REPORT A PROBLEM form returns an error page meaning I am unable to contact them at all without using the phone. I don't understand.
For a broadband provider I would expect to be able to resolve issues online without having to spend an hour in a phone queue. Not impressed.
Re: Ask a question page has no ask option???
12-02-2018 12:17 AM - edited 12-02-2018 12:19 AM
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Normally found here but im not seeing it either... https://www.plus.net/wizard/index.html
Re: Ask a question page has no ask option???
12-02-2018 12:23 AM
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So I can only ask a question if it's about one of those eight specific things? That's ridiculous.
Re: Ask a question page has no ask option???
12-02-2018 12:38 AM - edited 12-02-2018 12:38 AM
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You can ask a question in the forum help section just don't add any personal info.
Re: Ask a question page has no ask option???
12-02-2018 7:55 AM
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dont you see the option to see all questions below the box ?
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