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Anyone waiting on their reward voucher

Posts: 1
Registered: ‎17-09-2022

Anyone waiting on their reward voucher

I claimed the reward voucher on the 9th august, and it says to wait up to 30 days to arrive

Not seen an email or anything in the post yet, does anyone know who to contact at Plusnet to enquire further?

Plusnet Help Team
Plusnet Help Team
Posts: 16,738
Thanks: 848
Fixes: 216
Registered: ‎27-04-2007

Re: Anyone waiting on their reward voucher

Hi there, I'm sorry that the reward card hasn't reached you in the time-frame promised. I've just checked your account and can see that Josh on our customer advocates team is already looking into this for us.


Here's a link to the ticket for you so you can see al the updates:

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team