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Hello Plusnet, This is on behalf of another customer. I'm more IT savy than she is. The domain in question was not renewed by Plusnet (as always in the past) 1 month ago it now appears. Email has just stopped working today. This needs fixing!
Go to the fix.
Thanks for getting in touch @pacificoceanblu
Can you PM me their domain name and account username so we can get this renewed for them?
Apologies for the inconvenience caused.