Another domain via Freenetname has expired

[#1]

Hello Plusnet, This is on behalf of another customer. I'm more IT savy than she is. The domain in question  was not renewed by Plusnet (as always in the past) 1 month ago it now appears. Email has just stopped working today. This needs fixing!

[#2 · Accepted solution]

Thanks for getting in touch @pacificoceanblu 

Can you PM me their domain name and account username so we can get this renewed for them?

Apologies for the inconvenience caused.