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Another domain via Freenetname has expired

FIXED
pacificoceanblu
Newbie
Posts: 3
Thanks: 2
Registered: ‎26-08-2019

Another domain via Freenetname has expired

Hello Plusnet, This is on behalf of another customer. I'm more IT savy than she is. The domain in question  was not renewed by Plusnet (as always in the past) 1 month ago it now appears. Email has just stopped working today. This needs fixing!

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 25,915
Thanks: 9,539
Fixes: 1,512
Registered: ‎21-04-2017

Re: Another domain via Freenetname has expired

Fix

Thanks for getting in touch @pacificoceanblu 

Can you PM me their domain name and account username so we can get this renewed for them?

Apologies for the inconvenience caused.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet