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After Greenby switch, Can't update website

Ray5
Hooked
Posts: 9
Thanks: 2
Registered: ‎17-12-2025

Re: After Greenby switch, Can't update website

There may be an issue with my (old) account - I have an original account which comes with a fixed IP. 

<redacted> is my fixed IP.

The resolution of <redacted> will hit the outside of my router.

All I want to do is be able to FTP to whereever the files that 

<Redacted>

are pointing at.

I assume the current FTP sites are still pointing at the old F9 space, which isn't the greenby webspace.

Yes, the difference with/without the www was handy for me, to differentiate between my F9 webspace and whatever I decided to do with my own IP.

Moderator's note:
Personal information removed from a public forum (to an area that staff can see).

 

Townman
Superuser
Superuser
Posts: 28,417
Thanks: 12,724
Fixes: 239
Registered: ‎22-08-2007

Re: After Greenby switch, Can't update website

Ooops!

Should have done that check on my desktop not my phone or do Kate!  I’ve mistaken that 212.159 IP address as being homepages.plus.net - thus confusing routing as we’ve seen before..

FTP.plus.net points to the Greenby proxy … so if that does not know where your service is (correctly) then your updates could be going to the wrong environment.

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.